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I've just returned from an overseas holiday with my family.
I've just returned from an overseas holiday with my family. We had a booking for a 3 night stay in Paris that was stuffed up by a UK holiday company. We ended up having to find somewhere to stay at short notice in Paris for a family of five. Not the end of the world but a stressful episode nonetheless. We are negotiating compensation and I was just checking to see if there was an industry standard for this kind of situation. Regards, Tim. … read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
We are undercharged customer due to wrongly stated Unit of
Good day. We are undercharged customer due to wrongly stated Unit of Measurement, and customer had make the invoice payment. Now we had issued DN on the difference amount, is customer have right not t… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I have put in a fair & reasonable insurance claim through
Hi Pearl, I have put in a fair & reasonable insurance claim through Couriers Please as they first lost my goods in transport & then when they were found after a week they returned damaged. It was a la… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
My issue was about the service delivery of a certain biggest
My issue was about the service delivery of a certain biggest international courier. I was texted confirming the location of my parcel. I went there but parcel wasn't found. I called up the customer ag… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I have a parcel from India which reached Sydney on 6 Feb.
I have a parcel from India which reached Sydney on 6 Feb. The couriers handling it would not help, did not post any information on their tracking website for several days and would not put me on to ma… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I ordered a rug online and it was delivered by Hunter
I ordered a rug online and it was delivered by Hunter Express deliveries. I was not home. The driver has either a) given it to someone who has signed a false signature from me and stolen it b) not delivered the parcel and stolen it himself c) left it outside my house - which the delivery companby has admitted, and someone else has stolen it. No idea who has signed for it, as I have left a note asking all my naighbours … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
4,032 satisfied customers
Toll courier have wrongly delivered my parcel. Nearly a
Toll courier have wrongly delivered my parcel. Nearly a month later and after through research I provided them with the location of my parcel I'm still getting the run around. Their call centre is in … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
4,032 satisfied customers
Pearl, Do we have a legal case and claim damages if a friend
Pearl, Do we have a legal case and claim damages if a friend agreed to deliver a valuable parcel and then at the last moment refused. We then had to post the the parcel that went missing in the post. … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
4,032 satisfied customers
Date: 3/10/17 Australia Post Office, 146 Elgin St Melbourne
Date: 3/10/17Australia Post Office,*****Melbourne VIC3053 Re: Feedback Cc: Commonwealth Ombudsman Dear Sir or Madam, I have sent 8/09/17 from Carlton Post Office 146 Elgin Melbourne VIC3053 a parcel w… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I need help with a matter in which I am being asked to pay
Hi i need help with a matter in which I am being asked to pay off a particular service that I did not receive. … read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I sold a fold up tent to a person in Sydney. He never received
I sold a fold up tent to a person in Sydney. He never received it but the freight company say it was delivered to his address. they were given authority to leave in a safe place, he says he never rece… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
How do I obtain access to view CCTV in the apartment building
How do I obtain access to view CCTV in the apartment building complex I live in from the Body Corporate? The purpose of this is to confirm if a courier driver delivered a parcel I was expecting to my … read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
5,988 satisfied customers
Hi, our company (XX) has been dragged into a dispute between
Hi, our company (XX) has been dragged into a dispute between comapny ABC and courier company; TT due to the fact that our company received a parcel ABC Transport sent goods to XX in April on behalf of… read more
Brisbane-Lawyer
Brisbane-Lawyer
Lawyer & Solicitor
Master
14,357 satisfied customers
I won a Mothers Day competition the prize being $160.00 worth
I won a Mothers Day competition the prize being $160.00 worth of craft goods. When I had not seen my prize by the 29th May, I contacted the prizegiver and she forwarded the tracking details. These sho… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I Brought and paid for an item on ebay ($174.00) and it was
I Brought and paid for an item on ebay ($174.00) and it was dispatched from Queensland to Victoria via courier. I missed the first courier delivery and was left a calling card to contact the company w… read more
Brisbane-Lawyer
Brisbane-Lawyer
Lawyer & Solicitor
Master
14,357 satisfied customers
the Australian Post office have open a parcel that was addressed
the Australian Post office have open a parcel that was addressed to me. parcel was send to me - a phone from a mobile phone provider. I was not at home to accept it and they took it to the nearest pos… read more
Maurice
Maurice
Lawyer
Master's Degree
1,980 satisfied customers
A parcel has not been delivered to me, Aust post delivered
A parcel has not been delivered to me, Aust post delivered it to the wrong address, who is liable, the company who sent it (Aust posts customer), aust post or me?… read more
Maurice
Maurice
Lawyer
Master's Degree
1,980 satisfied customers
I have been delivered the wrong electrical product be a large
I have been delivered the wrong electrical product be a large retailer. The have given me a more advanced version of the LCD TV I payed for. ( $700 more expensive) The TV has been unpacked and connect… read more
Maurice
Maurice
Lawyer
Master's Degree
1,980 satisfied customers

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The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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Deborah Awyzio

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Sean

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Law degree with 1st class honours from Australian National University.

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Leon

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BEc Dip Ed, Dip Law (SAB) MTax (UNSW)

Daniel

Daniel

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Bachelor of Laws (dist) Graduate Diploma in Legal Practise. Admitted NSW Supreme Court / High Court

John Melis

John Melis

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Family Law, Commerical Law, Property law, Probate & Wills, Employment Law, International Law, Criminal and Traffic Law, Litigation Tribunal & Courts

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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