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I'm a owner builder in Hampton Vic and trying to get
Good morning, I'm a owner builder in Hampton Vic and trying to get insurance on my $3.5m build. … read more
John Melis
John Melis
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We had an undetected water leak under our house for approx 9
Hi. We had an undetected water leak under our house for approx 9 months. It did a lot of damage. Insurance engineer blamed everything other than the water leak. The insurance builder said it would cos… read more
Daniel
Daniel
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My question relates to home property insurance claim.
my question relates to home property insurance claim. Insurer has assessed damaged and approved repairs by their preferred building company. … read more
John Melis
John Melis
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Bachelor's Degree
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We had our garage ceiling fail 3 month ago, the House is 17
Good Day, we had our garage ceiling fail 3 month ago, the House is 17 years old built by Dale Alcock, they sent out two assessors who said it was fitted correctly our insurance company sent out one wh… read more
Leon
Leon
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I made a call to AAMI in November 2018 to check the roof on
I made a call to AAMI in November 2018 to check the roof on a suggestion by my heater technician made to me in November 2018. The AAMI engineer report stated that 1) “a tie bolt truss system was fitte… read more
Leon
Leon
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Ely i am a tenant there has been damage been done to bath by
Hi Ely my name is ***** ***** am a tenant there has been damage been done to bath by shower nozze … read more
Leon
Leon
Solicitor
Master's Degree
32,717 satisfied customers
My house insurance, is refusing to fix my house as they say
My house insurance, is refusing to fix my house as they say there is already damage. The eave is starting to rot at the top. … read more
Daniel
Daniel
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Bachelor's Degree / Graduate Diploma
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We have made a building claim for our investment property
Hi Pearl, We have made a building claim for our investment property which was entirely destroyed by a fire in early August. The claim was finally accepted in November after a prolonged assessment peri… read more
Leon
Leon
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Master's Degree
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I am about to renew my home & contents Insurance with AAMI,
I am about to renew my home & contents Insurance with AAMI, for Complete Rebuild coverage. They have recently been in the media-ABC News 20/9/18. I want to know Complete rebuild coverage legally bindi… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
20,591 satisfied customers
In 2008 we had a broken storm water pipe that resulted in
In 2008 we had a broken storm water pipe that resulted in structural damage to the house and was an insurance claim. Restumping was carried out and passed by insurance engineers. After a few years cra… read more
Leon
Leon
Solicitor
Master's Degree
32,717 satisfied customers
I have a rental property at Elanora on the Gold Coast which
Hello Pearl Wilson, I have a rental property at Elanora on the Gold Coast which has been insured via the same broker since purchase 10 - 11 years ago.During cyclone Debbie March 2017 a large amount of water damage took place so I submitted a claim to the insurance company who have had several assessors an engineer and 2 builders in what has become a long ongoing process. The broker informed me of the following info today by email I have been asking about the loss of rent part of my policy but as you can see Good Afternoon Harry,Please find email below from the assessor on your claim.Virtually the only way the loss of rent can be claimed, is if the claim is accepted in the first instance.If you require the place to be repaired to prevent the loss of rent, I would probably advise you organise required repairs while waiting for the insurers response as it is not looking to be likely the claim will be covered due to most of the damage being “over a period of time”.I will ensure I update your account manager upon her return, she is currently on annual leave. Personally, I still believe some portion of the claim should have been accepted with the current policy but the engineer, assessor and insurer believe otherwise.On top of the review with your account manager next week, I have scheduled an appointment with our Claims Manager tomorrow to see if there is anything we can push back on with the insurer.I appreciate your patience Harry, and hope you had a good weekend.Best Regards,Bec SlatteryClaims OfficerLEA Insurance BrokersABN 58 523 762 917 l AFSL 241418P (07) 5538 8988F (07) 5592 3470 ***@******.*** … read more
John Melis
John Melis
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Bachelor's Degree
20,591 satisfied customers
I have a claim in with coles insurance they have sent a
Good afternoon I have a claim in with coles insurance they have sent a incompetent builder around to to assess the damage to my patio opening and closing roof he knew nothing about the system he recom… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
20,591 satisfied customers
We have processed a claim in with Gio Insurance regarding a
Hi Pearl My name is***** we have processed a claim in with Gio Insurance regarding a broken pipe which has coursed damaged to our bathroom floor, which has created a hole in the bathroom floor, We hav… read more
Leon
Leon
Solicitor
Master's Degree
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I had a retaining wall done 2 mths ago and it is falling
I had a retaining wall done 2 mths ago and it is falling apart and splitting. I contacted builder and he said he was going to have a look. Never turned up! I msged again and same thing. I since got another builder to quote me on getting it fixed. It has to be torn down and started again. Nothing was done correctly and all unsafe. He Quoted $700 which is is good for labour and extra materials. I requested this amount back from original builder in which i paid $1600 for all jobs and 2 out of 3 were done properly. He refused and said he would fix himself. The builder and a structual engineer both agreed and advised me not to let him do it. Where do i stand with this please as i asking for refund to get fixed only not the whole lot even tho his jobs weren't satisfactory and was all cash. thank you for any advice Kristy … read more
Leon
Leon
Solicitor
Master's Degree
32,717 satisfied customers
Hi Leon.I'm wondering what are the next best steps for us to
Hi Leon.I'm wondering what are the next best steps for us to take in regards ***** ***** 'legacy' Insurance claim. We were told the wrong information by our Insurance Companies assessor - an employee … read more
Leon
Leon
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Master's Degree
32,717 satisfied customers
On the 29/9/11 I had a part of a tree from my property fall
On the 29/9/11 I had a part of a tree from my property fall during the wind storm, causing damage to my bbq pergola, destroying my water tank and damaging my house, roof guttering fascia etc. An insur… read more
Patrick H.
Patrick H.
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5,422 satisfied customers
Is there a lawyer with commercial law experience i.e. insu
Is there a lawyer with commercial law experience i.e. insurance/building? House fire, not totally destroyed. 1. Can an insurance company put out tender for re-build prior to the Building Scope of Work… read more
Leon
Leon
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Master's Degree
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I had a marine engine rebuilt by a Cummins dealer at a cost
I had a marine engine rebuilt by a Cummins dealer at a cost of approximately $40,000.00. Eight months later the engine was destroyed due to a faulty misalignment of a belt pulley. Today, 20/8/10, it i… read more
Brisbane-Lawyer
Brisbane-Lawyer
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Master
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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