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Consumer law. Queensland. Don’t think so

Consumer law Lawyer's Assistant:...

Consumer law

Lawyer's Assistant: What state are you in? It matters because laws vary by location.

Queensland

Lawyer's Assistant: Has anything been filed or reported?

No

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Don’t think so

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Answered in 5 minutes by:
3/12/2018
John Melis
John Melis, Lawyer
Category: Australia Law
Satisfied Customers: 3,522
Experience: Principal Lawyer at Legal AU Pty Ltd
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Hi, my name is***** solicitor in Melbourne. Thank you for using Just Answer, and I will answer your question today, and ask various questions to narrow the issues in your post raised.

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please tell me more about your issue ?

John Melis
John Melis, Lawyer
Category: Australia Law
Satisfied Customers: 3,522
Experience: Principal Lawyer at Legal AU Pty Ltd
Verified
John Melis and 87 other Australia Law Specialists are ready to help you
Ask your own question now
Customer reply replied 5 months ago
My mum bought tiles 100sq metres of floor tiles based on a sample tile in the showroom. Said tiles were delivered and installed in bathroom, a box room and hall way. Once job completely finished we went to clean them yesterday and they are not the same tiles as per showroom. The finish is completely different, seems not to glazed correctly, which means we cannot get them clean. They are not fit for purpose.My question is would the tile company be liable to pay for tiles to be removed and laid down again OR just to give refund or replacement for tiles?Thank you.
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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