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I have been having continual dropouts with no telephone or
I have been having continual dropouts with no telephone or internet service for approximately three months with no resolution in site every time the wind blows I am left stranded without any of the ab… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I changed from dodo to Telstra 4 months ago and dodo has
Hi I changed from dodo to Telstra 4 months ago and dodo has just cut my business phone off cause I didn't pay my bill but I have been with Telstra paying them .. now Telstra don't have my phone number… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I currently live in Australia. My husband and I had a
I currently live in Australia. My husband and I had a mortgage in New Zealand which we couldn't keep up with the repayments. … read more
John Melis
John Melis
Lawyer
3,852 satisfied customers
We tried to join Optus in January and after a couple of days
Good Morning. We tried to join Optus in January and after a couple of days the said to me to go back to my last provider cause they couldn't get internet lines to our two computers. We live in a retir… read more
John Melis
John Melis
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3,852 satisfied customers
I'm trying to get a bit of legal advice with regards to
I'm trying to get a bit of legal advice with regards ***** ***** I received a phone bill from them just over $2700.00 after I got back from Fiji in early January. I'm getting nowhere with them & have … read more
John Melis
John Melis
Lawyer
3,852 satisfied customers
I had a fall late last year on an Optus access plate that
I had a fall late last year on an Optus access plate that had subsided leaving a substantial edge that I tripped over (and was attended to by ambulance officers on the footpath). Willoughby Council ac… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I have a connection with Optus. Its a $40 plan. Every month
Hi! I have a connection with Optus. Its a $40 plan. Every month I go over the limit so I have asked them to upgrade me to a $50 plan. But for the last two months - they have not given me any updates (… read more
John Melis
John Melis
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3,852 satisfied customers
I have a landline phone problem, just contacted optus and
good afternoon, my name is***** have a landline phone problem, just contacted optus and they want to charge me 150.00 just to come and check if there is a problem outside the house if not found. I was… read more
John Melis
John Melis
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3,852 satisfied customers
Problems getting my mobile phone unlocked. My phone is
Problems getting my mobile phone unlocked. My phone is locked with Optus and approx. 3 weeks ago I changed service provider and they supplied me with alternative SIM card for my mobile phone. However … read more
John Melis
John Melis
Lawyer
3,852 satisfied customers
This is not a legal question but rather an issue associated
Hi Deborah. This is not a legal question but rather an issue associated with the installation of the NBN. We had NBN installed Monday last week. We had a few problems getting the internet activated bu… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I have received 6 acounts from optus,all of which are
I have received 6 acounts from optus,all of which are showing incorrect amounts, in addition to this I have received 2 accounts AFTER I have cancelled my account and no longer use Optus! I have tried … read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I'm in a motorhome travelling with my husband. I have run
Hi ,I'm in a motorhome travelling with my husband. I have run into heaps of caravan parks who don't have disability bathrooms,in port Macquarie I have only found three ,the rest just give you excuses.… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
Problem with optus broadband. I'm in qld. I already belong
no,I already belong to dodo for 3 month and I paid cancelation money for optus and they send me forms that I don't ow them nothing now they said that I have to pay morte … read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I have been an Optus user for both my phone and mobile data,
Hi Pearl.I have been an Optus user for both my phone and mobile data, for my computer, for more than eight years on a plan. My data download was 1GB and 4Gb for my phone and mobile data respectively. … read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
The mobile phone an employee was using was lost or stolen
The mobile phone an employee was using was lost or stolen and I requested a finalisation bill of the account to be mailed out to me some months back. Optus sent the account to an old address and obvio… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
Please Help me In February 2015 a couple of representatives
Hi, Please Help me In February 2015 a couple of representatives from the Brisbane Optus Business Team came to see me to try and get me to switch from our current supplier Telstra. They gave me their b… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
Hi, My ex-partner has not let me see my two daughters in
Hi, My ex-partner has not let me see my two daughters in over 6months now. I have tried to call her but she will not answer the phone. At the moment I do have an outstanding child support bill because… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
Hi Leon, Can you please advise me as to the best way and
Hi Leon, Can you please advise me as to the best way and where, to get the FIO application underway. Also, is there any particular way that you would word the application? Cheers, TSQ.… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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