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I want to report a scam where a firm Tech Zone claims I owe…

Customer Question
I want to report...

I want to report a scam where a firm Tech Zone claims I owe $799.99 and will take this out of my bank account.

Lawyer's Assistant: Because consumer protection law varies from place to place, can you tell me what state this is in?

NSW

Lawyer's Assistant: Has anything been filed or reported?

No , message on phone received this afternoon

Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?

Have run back on number given , the contact ,Ryan was adamant I signed a contract and ignored auto renewals

Submitted: 4 months ago.Category: Australia Law
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Answered in 5 minutes by:
3/8/2018
Solicitor: John Melis, Lawyer replied 4 months ago
John Melis
John Melis, Lawyer
Category: Australia Law
Satisfied Customers: 3,339
Experience: Principal Lawyer at Legal AU Pty Ltd
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Hi, my name is***** solicitor in Melbourne. Thank you for using Just Answer, and I will answer your question today, and ask various questions to narrow the issues in your post raised.

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Solicitor: John Melis, Lawyer replied 4 months ago

you make a formal report to the ACCC and the local police.

I recommend that if you have received any communication by this company through email that you immediately update all banking passwords in case your computer or phone has received a malicious script of form that can be used to steel your private data.

the law will protect you, but it is also best to take proactive steps wit securing your passwords.

You can come back to this post any time to ask questions and there will be no further charges to you.

Don't for get to rate me for 5 stars and thank you for using Just Answer.

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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