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I transferred phone and internet from Telstra to Tpg in Dec
Hi. I transferred phone and internet from Telstra to Tpg in Dec last year. I have raised this issue for 3rd time. I can receive calls from Optus lines but NOT from Telstra lines. They have fixed it tw… read more
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I get reasonably frequent recorded messages on my landline
I get reasonably frequent recorded messages on my landline phone telling me my broadband network will be disconnected and I need to Press 1 NOW to avoid this. … read more
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I have had no phone - outgoing calls since Friday, and i
Hello. i have had no phone - outgoing calls since Friday, and i have been on the phone , and i have called and chatted multiple times, had to use my mobile for internet for uni and work... i was told … read more
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I bought a business in Wangara named Half price Lattice
Hi my name is ***** ***** a business in Wangara named Half price Lattice Wangara.I started trading on 1 st of March.When i started business me and the previous owner together speack with optus team( e… read more
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I reported my phone to Telstra on 26th December 2018. I
I reported my phone to Telstra on 26th December 2018. … read more
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Between two telcos Optus and Telstra I have rang a few
Between two telcos Optus and Telstra I have rang a few months back now Optus has Comcredit ln my back . … read more
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Leon
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Between two telcos Optus and Telstra I have rang a few
Between two telcos Optus and Telstra I have rang a few months back now Optus has Comcredit ln my back . … read more
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My telsra bill by direct payment is very high I am not in
my telsra bill by direct payment is very high I am not in business any more I am retired on a age pension my gmail address is***@******.*** I have a land line which is connected to NBN.which I have di… read more
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I have moved in with my mother as her carer. I transferred
I have moved in with my mother as her carer. I transferred my internet provider to her residence and was connected mid December and quoted the landline number to my new service provider. I did have a … read more
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In the past 2 weeks I have received 41 calls on my fixed
In the past 2 weeks I have received 41 calls on my fixed from a variety of Sydney numbers (02) They have left messages saying my NBN will be cut of unless I press 1 on my phone. I have kept the five numbers from which they originate. Can you help me stop these calls PLEASE! … read more
John Melis
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Since Wednesday 14th March I have been trying to contact
Since Wednesday 14th March I have been trying to contact Optus. Five times over the period of an hour I was cut off without getting to speak to anyone or having my questions answered by the automated … read more
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We are getting phone calls at all hrs saying they are from
we are getting phone calls at all hrs saying they are from telstra & our computer is at risk we tell them we are with optus but they keep calling … read more
John Melis
John Melis
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Bachelor's Degree
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My 92 yr old Father changed from Optus to Telstra in Nov.
My 92 yr old Father changed from Optus to Telstra in Nov. 2009. Optus has taken $25 direct debit a month from his pension security account until now. When I rang them they said it was for Internet dia… read more
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Bachelor's Degree
35,150 satisfied customers
We were moving and i rang dodo to get our new house
we were moving and i rang dodo to get our new house activated with nbn and found out that that also came with a phone number so i requested to get our number transferred. The lady was going to do that… read more
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We have been without internet and landline for 2 weeks, have
We have been without internet and landline for 2 weeks, have rung Telstra several times. When I rang on 14th December they assured me our internet and landline would be working by 17th December. They … read more
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Not so much legal, but I am currently an Internet customer.
Not so much legal, but I am currently an Adam Internet customer. I have continuously had issues with connectivity in my area and my internet is off more than it is on. I have made several complaints t… read more
Leon
Leon
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Master's Degree
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I switched all my phone and broadband accounts from Telstra
I switched all my phone and broadband accounts from Telstra to Optus Oct 2016. I mistakenly thought Optus was going to cancel all my Telstra accounts. They did all phone accounts, but not Broadband. I… read more
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Leon
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Please Help me In February 2015 a couple of representatives
Hi, Please Help me In February 2015 a couple of representatives from the Brisbane Optus Business Team came to see me to try and get me to switch from our current supplier Telstra. They gave me their b… read more
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Leon
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Master's Degree
33,424 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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