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Iam having issues with telstra eversince they switced me
Iam having issues with telstra eversince they switced me over to the nbn the TV will not connect to the internet.Ihave had telstra check the moem etc they say it is not a telstra issue this cost $135.… read more
Leon
Leon
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Master's Degree
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I am representative for my cousin who has a disability. His
I am representative for my cousin who has a disability. His landline (he doesnt use internet) was switched to NBN by Telstra on 9th October, and has not worked since. I have spent many hours on the ph… read more
Leon
Leon
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Master's Degree
32,717 satisfied customers
My internet carrier iiNet has disconnected my ADSL stating
My internet carrier iiNet has disconnected my ADSL stating that Telstra has disconnected the server for all ADSL clients.i have had NBN check to see if we could access NBN this happened on 26 August N… read more
Leon
Leon
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Master's Degree
32,717 satisfied customers
I get reasonably frequent recorded messages on my landline
I get reasonably frequent recorded messages on my landline phone telling me my broadband network will be disconnected and I need to Press 1 NOW to avoid this. … read more
Leon
Leon
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Master's Degree
32,717 satisfied customers
I reported my phone to Telstra on 26th December 2018. I
I reported my phone to Telstra on 26th December 2018. … read more
Leon
Leon
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Master's Degree
32,717 satisfied customers
I am being billed by the internet provider "MY REPUBLIC" (to
Hello, I am being billed by the internet provider "MY REPUBLIC" (to which I signed up with in late November last) for the non use of my internet (connected to Telstra) . I phoned M Rep. yesterday and … read more
Leon
Leon
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Master's Degree
32,717 satisfied customers
I have moved in with my mother as her carer. I transferred
I have moved in with my mother as her carer. I transferred my internet provider to her residence and was connected mid December and quoted the landline number to my new service provider. I did have a … read more
Leon
Leon
Solicitor
Master's Degree
32,717 satisfied customers
With NBN - not able to use the phone - package with Telstra
With NBN - not able to use the phone - package with Telstra includes internet and phone. … read more
Leon
Leon
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Master's Degree
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I live in North Queensland and I have a bill from Telstra
Hi Pearl I live in North Queensland and I have a bill from Telstra for $681.38 and they have cut off my phone,and are threatening all sorts of things if I don't pay it today.I had a mobile device plan… read more
John Melis
John Melis
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Bachelor's Degree
19,753 satisfied customers
My husband and I work from home and have had ongoing issues
My husband and I work from home and have had ongoing issues with our internet connection with Telstra.Today we have had very slow upload and download speeds prompting a call to the technical faults in… read more
Leon
Leon
Solicitor
Master's Degree
32,717 satisfied customers
I have had an account with Telstra for over 27 years for
I have had an account with Telstra for over 27 years for many years now I have been paying $110.00 per fortnight and it had become time foe a new plan. I stipulated that my limit was $110 per fortnigh… read more
Leon
Leon
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Master's Degree
32,717 satisfied customers
Ive been getting very poor service from telstra in the past
Ive been getting very poor service from telstra in the past year or so with my internet dropping out alot of the time, it started dropping every three months or so then it started dropping out more re… read more
Leon
Leon
Solicitor
Master's Degree
32,717 satisfied customers
Pearl.... We are at our wits end in relation to our landline
Hi there Pearl.... We are at our wits end in relation to our landline phone home line. For over 3 weeks we have been without our home number (03 97401111) which has been given to another family maybe … read more
Leon
Leon
Solicitor
Master's Degree
32,717 satisfied customers
I have had no internet since 27th. April and my provider
I have had no internet since 27th. April and my provider tells me it won't be fixed till the 5th. May. I need internet to run my business from home. Can i sue them for loss of work and also, at first … read more
Leon
Leon
Solicitor
Master's Degree
32,717 satisfied customers
We my husband & myself(Anne) live in Victoria.We have
Pearl we my husband & myself(Anne) live in Victoria.We have contracted a Roofing company to remove & re roof our home tile roof.On 24th November 2016, he invoiced us a progress payment for the materials a tile made in spain.He stated this progress payment was needed to enable the tiles to be ordered. The tiles would take 8-10weeks to get to Melbourne, and that the moment the monies were transferred to his account he would place the order ,the amount was $16500 inc. GST.My husband has contacted him on many occasions since that date and his reply is that tiles have been ordered. Friday last week 4th February we contacted the The tile distributors office, it was late decided to contact office Monday only to find out the tiles had only been ordered 1st February. The contractor for the roof job doesn't answer calls, tells us one thing and we later find out he is lying.We are very concerned he is obviously untrustworthy. What do you suggest we do Many thanks Anne … read more
Leon
Leon
Solicitor
Master's Degree
32,717 satisfied customers
This telstra outage , is there ground to sue JA: The Lawyer
not i run a business telstra wireless 4G modem network went down , 4 weeks ago. they can even provide a telephone or internet service in the area i live. I am lost over 7k in revenue , telstra call centre gets directed to the manila ... they have no i idea of the issues its causing. … read more
Leon
Leon
Solicitor
Master's Degree
32,717 satisfied customers
Hi, in May we sent online request to provide new tel and
Hi, in May we sent online request to provide new tel and ADSL internet connection to our new property. End of July we discussed the plan we wanted to have connected and we got an ADSL device provided … read more
Expert
Expert
I transferred my home phone and broadband provider from Telstra
I transferred my home phone and broadband provider from Telstra and escapenet to Switched On. I was given misleading info, the chap on the phone telling me that they could "waive the line rental". Whe… read more
Brisbane-Lawyer
Brisbane-Lawyer
Lawyer & Solicitor
Master
14,357 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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