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As a Sole Trader, if a Customer is refusing to pay for Parts…

Customer Question
As a Sole Trader...

As a Sole Trader, if a Customer is refusing to pay for Parts installed into a Pump on their property (I have the Proof of Purchase for the parts installed), I have 7 months of left messages, actual conversations in which the customers verbally agreed to transmit payment and text messages requesting payment...Can I go and remove the parts installed from the property? With thanks kindly, Sonia

Lawyer's Assistant: What state are you in? It matters because laws vary by location.

NSW

Lawyer's Assistant: Has anything been filed or reported?

No. Not yet, the dent is $377.30 (plus I have a dozen other debts that fall into this category....)

Submitted: 6 months ago.Category: Australia Law
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Answered in 5 minutes by:
1/20/2018
Solicitor: John Melis, Lawyer replied 6 months ago
John Melis
John Melis, Lawyer
Category: Australia Law
Satisfied Customers: 3,539
Experience: Principal Lawyer at Legal AU Pty Ltd
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Dear customer, my name is***** solicitor in Melbourne, thank you for using Just Answer, I will assist with your question today, and ask various questions to narrow the issues in your post raised.

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Solicitor: John Melis, Lawyer replied 6 months ago

Sonia, the next step is to issue a demand notice with 21 days to settle the account.

In the demand detail dates invoices where issued to the customer, and that if payment is not received further proceedings will be commenced. Also make sure you state the amount owed.

if payment is not made, your next step is to commence proceedings in NCAT, New South Wales Civil Administrative Tribunal.

You can come back to this post any time to ask questions and there will be no further charges to you.

Don't for get to rate me for 5 stars as this will allow me to continue to answer your important questions.

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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