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I have got a matter with emirates airlines could u please…

Customer Question
Hi i have got...

Hi i have got a matter with emirates airlines could u please help me with that

Lawyer's Assistant: What state are you in? It matters because laws vary by location.

Victoria

Lawyer's Assistant: Has anything been filed or reported?

I only spoke with them they have lost my whole luggage october last year

Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?

I want to make a compnsation claim on the they have offered me only 360 usd

Submitted: 7 months ago.Category: Australia Law
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Answered in 5 minutes by:
1/19/2018
Solicitor: Leon, Solicitor replied 7 months ago
Leon
Leon, Solicitor
Category: Australia Law
Satisfied Customers: 46,921
Experience: BEc Dip Ed, Dip Law (SAB) MTax (UNSW)
Verified

Hi, I am Leon, a NSW Solicitor. I will be assisting you with your question today. I may ask a few questions. I can call you for an extra fee.

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Solicitor: Leon, Solicitor replied 7 months ago

Good Morning

Did you have travel insurance?

What was your luggage worth?

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Solicitor: Leon, Solicitor replied 7 months ago

Good Afternoon,

I am following up my last post.

The airlines are liable if they lose your luggage, and if you can provide them with evidence of what you're like it was worth you are entitled to receive full compensation.

A quote from a luggage supplier for the similar product, if your luggage is no longer available, would be adequate evidence.

If they refuse then you may have to consider taking action against them in VCAT all the magistrates court in Victoria.

You should also consider seeking compensation for the items that were contained in your luggage as they also had a value. The more evidence you can provide estimates value, the greater your chances of success.

Due to Emirates not being an Australian airline, the airline Advocate service is not available to you and any claim would have to be lodged with VCAT all the magistrates Court of Victoria.

If you have any further questions I'm happy to assist. If you are wanting a phone call we can also arrange that.

I hope this makes sense and is of assistance. If you have found my answer to be helpful, please rate me five stars so I can get paid for my services to you. I am happy for you to ask further questions on anything you wish more detail on.

Regards

Leon

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Solicitor: Leon, Solicitor replied 6 months ago

Good Morning

I am following up my last post.

Is there anything else I can assist you with?

I look forward to hearing from you

Regards

Leon

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

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