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I have a complaint against BOQ bank and BOQ bank franchise…

Customer Question
Hello there, Lawyer's Assistant:...

Hello there,

Lawyer's Assistant: Hi. How can I help?

I have a complaint against BOQ bank and BOQ bank franchise manager. Our business and myself have suffered significant loss and destroyed credibility. What can be done and whom to lodge a formal complaint with. Regards, Henry

Lawyer's Assistant: Because employment law varies from place to place, can you tell me what state this is in?

West Australia

Lawyer's Assistant: Has anything been filed or reported?

Not yet

Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?

No just the steps and process to lodge the complaint and ensure it is capable of being prosecuted against the Bank and its manager.

Submitted: 7 months ago.Category: Australia Law
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Answered in 4 hours by:
1/16/2018
Solicitor: Leon, Solicitor replied 7 months ago
Leon
Leon, Solicitor
Category: Australia Law
Satisfied Customers: 46,921
Experience: BEc Dip Ed, Dip Law (SAB) MTax (UNSW)
Verified

Hi, I am Leon, a NSW Solicitor. I will be assisting you with your question today. I may ask a few questions. I can call you for an extra fee.

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Solicitor: Leon, Solicitor replied 7 months ago

Good Morning

You can lodge a complaint directly to BOQ and if that fails then you can contact the Ombudsman and lodge a complaint with them.

Their website is as follows

https://www.fos.org.au/

Further if you are claiming they are negligent then you can take action against them fro negligence to be compensated for the losses you have suffered and that has to be in the supreme court or the district court.

hope this makes sense and is of assistance. If you have found my answer to be helpful, please rate me five stars so I can get paid for my services to you. I am happy for you to ask further questions on anything you wish more detail on.

Regards

Leon

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Solicitor: Leon, Solicitor replied 7 months ago

Good Afternoon

Can you please reply here?

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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