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MY MOTOR VEHICLE RECENTLY BLEW A HOSE WHICH CONNECTED THE…

MY MOTOR VEHICLE RECENTLY...

MY MOTOR VEHICLE RECENTLY BLEW A HOSE WHICH CONNECTED THE OIL COOLER TO THE OIL PUMP I HAD IT REPAIRED AT THE NEAREST MECHANIC AND HE TOLD ME T6HAT IT SHOULD HAVE BEEN A RECALL TO REPLACE THE HOSES. I PAID THE BILL AND THEN HAD TO GO TO TOYOTA TO GET THE PROPER METAL FITTINGS PUT IN BUT I HAVE NOT HAD ANY POSITIVE FEEDBACK AS TO WHY I DID NOT GET A RECALL NOTICE AND IF I WILL GET COMPENSATED FOR THE REPAIR THAT HAD TO BE CARRIED OUT , CANYOU GIVE ADVICE

Lawyer's Assistant: When we are ready I'll take you to the appropriate web page.

THANK YOU

Lawyer's Assistant: What state is this in? And how old is the car?

THE STATE IS VICTORIA THE AGE OF THE CAR IS 6 YEARS OLD

Lawyer's Assistant: Has anything been filed or reported?

I HAVE CONTACTED TOYOTA CUSTOMER CARE AS WELL AS TOYOTA WANGARATTA ONLY TO BE TOLD DIFFERENT STORIES FROM BOTH I FEEL AS THOUGH I AM GETTING THE RUN AROUND BOTH PARTIES AGREED THAT THE VEHICLE HAD TO HAVE THE NEW PARTS PUT IN OTHERWISE THE VEHICLE WOULD NOT BE ROADWORTHY.

Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?

I DONT THINK SO

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Answered in 5 minutes by:
1/16/2018
John Melis
John Melis, Lawyer
Category: Australia Law
Satisfied Customers: 1,718
Experience: Principal Lawyer at Legal AU Pty Ltd
Verified

Hi, my name is***** solicitor in Melbourne. Thank you for using Just Answer, and I will be with you shortly.

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what you need to do is raise a formal complaint in writing.

it needs to be in a chronological order details the history of the matter and what actions you have taken to rectify.

the send this to the dealer and manfacture.

this will start the basis if a claim under the Australian Consumer Law and is an important step to building the claim.

does this answer your important question today ?

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your we welcome

You can come back to this post any time to ask questions and there will be no further charges to you.

Don't for get to rate me for 5 stars as this will allow me to continue to answer your important questions.

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Customer reply replied 1 month ago
I will call them again and if I do not get satisfaction I will get back to you , many thanks John Johnstone.

you are most welcome

John Melis
John Melis, Lawyer
Category: Australia Law
Satisfied Customers: 1,718
Experience: Principal Lawyer at Legal AU Pty Ltd
Verified
John Melis and 87 other Australia Law Specialists are ready to help you
Ask your own question now
Customer reply replied 1 month ago
I do not need a live phone call , I have rated john 5 stars , I will use his advice and raise a formal complaint and see how we go from there , if I need further help I will contact , thank you very much, John J.

ok. thank you

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John Melis
John Melis
John Melis, Lawyer
Category: Australia Law
Satisfied Customers: 1,718
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Experience: Principal Lawyer at Legal AU Pty Ltd

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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