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My wife purchased shoes online and the shoes she received
My wife purchased shoes online and the shoes she received were completely different to the shoes ordered. The seller acknowledged they were the wrong pair and stated"our wharehouse must have made a mi… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
Purchased car part (power steering pump) off eBay seller.
Hi. Purchased car part (power steering pump) off eBay seller. The part failed within 6 months, industry fair warranty would be 24 months. Seller first declined to make good the failure. Alternate pump… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
Is there a way to report item paid for but not received
Hello, is there a way to report item paid for but not received without going to the police. I have evidence through email and payment receipts but seller refused to send item due to a mistake her end?… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I purchased an antique rocking rabbit seen on eBay & photos
hello, I purchased an antique rocking rabbit seen on eBay & photos emailed to me for agreed price of $3,000 - deposit payed April/ May 2017 ...with full amount payed July / August.... Many discussions later re transporting item from Queensland to Tas ... At one stage was hoping to collect as was attending course in Brisbane but was cancelled - I had minimal contact from seller & did get an informal email stating that the item needed to be picked up in the next month Dec/ Jan - I did email her discussing collection via TNT but need her to book & I would pay for costs - needed ABN - which I don't have ... Heard nothing back & I had several trips away planned - made contact March/ April & she said the item has been sold on & I will not be getting my money back !!! Stating it was abandoned - was never the case & feel if she had chosen to sell the item then contact me & refund my money ?? Where do I stand with this situation please ? - kind regards Britta … read more
John Melis
John Melis
Lawyer
4,474 satisfied customers
I ordered an item online for $329.95 and they could not
I ordered an item online for $329.95 and they could not supply the item as they had none in stock (they still took my money). The asked if I wanted to wait for supply. I said yes. After a while I was getting concerned that still no item and contacted them and they said that they could not get the item. I asked that the order be cancelled and i be given a refund. On the 19th Feb I was told that due to their financial system I would get my refund in 25 days. Despite numerous requests I just get an apology. … read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
Question about Australian Consumer law - wondering if we may
Question about Australian Consumer law - wondering if we may have any leg to stand on in respect to cancelling an order after a deposit was paid. Please note we haven't signed anything and the item or… read more
John Melis
John Melis
Lawyer
4,474 satisfied customers
I purchased a Spry gum 26.11.13, stored it until Nov 2017,
I purchased a Spry gum 26.11.13, stored it until Nov 2017, used it 2 times and on the 3 times it blew the fuse on the house. If I purchased an extended warranty it would be covered. I have been asked … read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I am a tenant and have signed a rental lease agreement for 2
I am a tenant and have signed a rental lease agreement for 2 years commencing on 1st September 2017 however was given the property with no perimeter fencing, no hot water operable, no kitchen sink ope… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I would like to know what could or should I do if I have
HI I would like to know what could or should I do if I have been cheated? I purchased one item from online seller but he turned out to be a fraud … read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I purchased an item from an overseas company. It not only
I purchased an item from an overseas company. It not only arrived late but was the total wrong item. I've been asking for my money back and they keep making up stories and then now say the only transa… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
Oh I was just wondering what the penalty is for selling
Oh hey! I was just wondering what the penalty is for selling counterfeit goods in Australia is, even if I didn't know they were counterfeit? Have there been any previous cases on this? … read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
5,988 satisfied customers
4 months ago I purchased a fax machine,by telephone, it
4 months ago I purchased a fax machine,by telephone, it turned up … read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
5,988 satisfied customers
I have an internet purchase issue with a seller, I'm
I reported to PayPal about the payment after attempting to contact the seller with no success … read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
Im not sure if the right section to make my complaint but I
Hi, Im not sure if I am I the right section to make my complaint but I thought I would try this and see how I went. … read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
5,988 satisfied customers
ACT, there is a matter related to an ongoing family law
there is a matter related to an ongoing family law case … read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I have reported my daughter for domestic voilence and police
i have reported my daughter for domestic voilence and police issued her with an AVO i have not made a statement and will be going to station tomorrow to ask to have it dropped … read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
June 2013 , i won an Ebay auction of a 1892 Tangye gas engine , the reserve was $60,000,
June 2013 , i won an Ebay auction of a 1892 Tangye gas engine , the reserve was $60,000, my winning bid was $86,100, after the auction had ended , the seller sent a message stating there was a problem… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
Hi, I was wondering if you could assist with the following
Hi, I was wondering if you could assist with the following problem I have with a seller on eBay. All avenues to settle the dispute within eBay's resolution mechanisms seem exhausted at this time. I pu… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers

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The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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Family Law, Commerical Law, Property law, Probate & Wills, Employment Law, International Law, Criminal and Traffic Law, Litigation Tribunal & Courts

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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