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I have received 2 calls from 'Nicole of NBN' advising me
I have received 2 calls from 'Nicole of NBN' advising me that my landline phone connection will be disconnected within 24 hours, because all services are being transferred to NBN.My landline was trans… read more
Leon
Leon
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Master's Degree
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I was wondering if you could please check the following
Hi I was wondering if you could please check the following address is NBN ready Lot 53*****Thornton NSW 2322? The map is saying that it is not ready however our next door neighbor has a different carr… read more
John Melis
John Melis
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Bachelor's Degree
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We were charged over $7,000.00 for international roaming
We were charged over $7,000.00 for international roaming charges on our Ipad, which only got used when we had free WiFi in Canada & Alaska in September 2019 & since 25th Oct 2019 I have had to resolve… read more
John Melis
John Melis
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My internet carrier iiNet has disconnected my ADSL stating
My internet carrier iiNet has disconnected my ADSL stating that Telstra has disconnected the server for all ADSL clients.i have had NBN check to see if we could access NBN this happened on 26 August N… read more
Leon
Leon
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Master's Degree
32,717 satisfied customers
I have built my new home and paid the Telstra fee $2,200 at
Dear Deborah, I have built my new home and paid the Telstra fee $2,200 at the start of construction. Apparently, at the time, the NBN address list was unavailable. I am now trying to connect NBN to my… read more
John Melis
John Melis
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Bachelor's Degree
22,129 satisfied customers
I have just moved to NBN, with Telstra as my provider.
I have just moved to NBN, with Telstra as my provider. Telstra sent me a modem in the mail, which I presumed would be installed by the technician. The NBN technician has installed NBN today but advise… read more
Leon
Leon
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Master's Degree
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Our phone number has always been listed as being at 76 Sandy
Our phone number has always been listed as being at 76 Sandy Creek Rd Grantham, when in fact for 30+ years it has been at 211 Sandy Creek Rd Grantham. … read more
Leon
Leon
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Master's Degree
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We have moved into a new home on a new housing estate. There
We have moved into a new home on a new housing estate. There is no NBN. Who is responsible to get the NBN connected … read more
John Melis
John Melis
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Bachelor's Degree
22,129 satisfied customers
Was looking for information about NBN Services. Qld. I have
I have send a request for information about our service as the website says fixed Wireless is available but no provider could give it to us as it says it is unavailable. When I asked Telstra on chat I was told I could get Fixed wireless but when I asked the sales rep she said No. Sent NBN a message about it and their response was that We have Satellite connected so we can't get the fixed wirless.This is true but satellite costs a lot more to have with many drops due to weather which is why we wish to change. … read more
Leon
Leon
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Master's Degree
32,717 satisfied customers
Telstra and NBN have disconnected our phones for going on 11
Telstra and NBN have disconnected our phones for going on 11 days now. We are a function house and golf course business and rely heavily on our phones. We have already lost $3000 in first week alone. … read more
John Melis
John Melis
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Bachelor's Degree
22,129 satisfied customers
We rang up Telstra on Sunday 26 Nov to get connected to NBN.
Hi, we rang up Telstra on Sunday 26 Nov to get connected to NBN. We have had NBN come out twice (the 2nd time they told us there was nothing for them to do). We still have no internet - Telstra tell u… read more
John Melis
John Melis
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Bachelor's Degree
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I am having a continued battle with Telstra with regard to
I am having a continued battle with Telstra with regard to Promises made about connecting to and ADSL2 broadband when I transferred from my old address to my new one. I was given no choice other than … read more
John Melis
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I've been getting notifications that nbn is available in my
Hi I've been getting notifications that nbn is available in my area now. I've been told that connecting to nbn is not optional, but I have an issue with connecting to a service which in all likelihood… read more
John Melis
John Melis
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Bachelor's Degree
22,129 satisfied customers
My Mum is having problems with Teltra trying to get Broad
My Mum is having problems with Teltra trying to get Broad band connected. She needs the internet to assist with medical and communication needs. They have told here she can use WIFi but the signal is … read more
Leon
Leon
Solicitor
Master's Degree
32,717 satisfied customers
We moved house on 4 Jan to nbn ready area. Nbn technician
We moved house on 4 Jan to nbn ready area. Nbn technician came out on 14th fault on line. Fault fixed but now they can't send a technician until 29 February. I work from home, my husband and I run a b… read more
Leon
Leon
Solicitor
Master's Degree
32,717 satisfied customers
I am connected to NBN. I wanted to stay as i had been with
I am connected to NBN. I wanted to stay as i had been with my phone with Telstra & internet with tpg, I was told this was possible. However tpg kept telling me about their bundle and how much cheaper … read more
Leon
Leon
Solicitor
Master's Degree
32,717 satisfied customers
Third time today Telstra did not honoured their appointment
For the third time today Telstra did not honoured their appointment to come and connect my new phone and ADSL !! First date was on 26 of May , second time was on 09 of June and third time was today ( … read more
Leon
Leon
Solicitor
Master's Degree
32,717 satisfied customers
Hi, in May we sent online request to provide new tel and
Hi, in May we sent online request to provide new tel and ADSL internet connection to our new property. End of July we discussed the plan we wanted to have connected and we got an ADSL device provided … read more
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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