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I have had an issue with a moving company. They have lost…

Customer Question
I have had an...

I have had an issue with a moving company. They have lost and damaged several items and are now telling me i can get compensation. Is there anything i can do?

Lawyer's Assistant: What state are you in? It matters because laws vary by location.

Victoria

Lawyer's Assistant: Has anything been filed or reported?

I have contacted the company multiple times and sent emails. They might be compensating me for the completely damaged items but not the ones i dont have to replace. but they are not going to compensate me for the missing boxes

Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?

I dont think so

Submitted: 1 month ago.Category: Australia Law
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Answered in 2 hours by:
12/29/2017
Solicitor: Daniel, Solicitor replied 1 month ago
Daniel
Daniel, Solicitor
Category: Australia Law
Satisfied Customers: 5,896
Experience: Bachelor of Laws (dist) Graduate Diploma in Legal Practise. Admitted NSW Supreme Court / High Court
Verified
Hello, as with any consumer agreement, there is recouse for compensation.You should lodge an application to VCAT.
https://www.vcat.vic.gov.auForget negotiating, they clearly are thinking that you will not pursue them legally.Please click accept and rate my service (with the stars). I am able to answer further questions after doing so at no further cost.
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Daniel
Daniel
Daniel, Solicitor
Category: Australia Law
Satisfied Customers: 5,896
5,896 Satisfied Customers
Experience: Bachelor of Laws (dist) Graduate Diploma in Legal Practise. Admitted NSW Supreme Court / High Court

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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