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I was behind in my Telstra bill due to having been
I was behind in my Telstra bill due to having been unemployed for 3 months, have now made a payment far in excess of the account balance and now they have added an extra $1500 yo my account charges within a week and I haven't even been using my phone because it was disconnected. I tried multiple times and through multiple channels to contact Telstra to speak to someone but had no success. I paid them $1200 when my account was just over $700, and I don't know what's going on and nobody can help me. … read more
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Hi again the person I was inquiring about said that the phone number is ***** Telstra number here in Australia can you check please?… read more
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defrauded in on line scam - inbox red an options trading company. On night of 5/12 they closed all my positions at massive losses (tome) and then took cash advances on three credit cards of approx 110… read more
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I can't see anymore who is calling for the past 3 days which
HI there, I can't see anymore who is calling for the past 3 days which has been a real problem professionally and personal as I can't tell who's phone call I've missed. This is the second time I'm enc… read more
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I am representative for my cousin who has a disability. His
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I get reasonably frequent recorded messages on my landline
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I have been dealing with a telstra fraud issue for the past
I have been dealing with a telstra fraud issue for the past month and i don't seem to be able to resolve the issue and it is stressing me greatly, Someone opened a second account joined to my account … read more
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I am trying to claim insurance with Telstra but due to my
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I have just had someone ring me supposedly from Telstra and
I have just had someone ring me supposedly from Telstra and something about the IBN, insisting I have a problems with infections on my computer line. I don't trust them but wanted to check with you if… read more
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I have had an account with Telstra for over 27 years for
I have had an account with Telstra for over 27 years for many years now I have been paying $110.00 per fortnight and it had become time foe a new plan. I stipulated that my limit was $110 per fortnigh… read more
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I have been scamed on my computer and been told by Office of
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I have 2 business mobile phones which do not operate because
i have 2 business mobile phones which do not operate because of a telstra outage which I finally discovered occured on 2nd December. I have spent hours on my landline talking to numerous telstra peopl… read more
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Pearl.... We are at our wits end in relation to our landline
Hi there Pearl.... We are at our wits end in relation to our landline phone home line. For over 3 weeks we have been without our home number (03 97401111) which has been given to another family maybe … read more
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Earlier in the year Telstras marketing arm rang my home in
Earlier in the year Telstra's marketing arm rang my home in the evening. During that time I was very ill and on chemotherapy for cancer following surgery. I had my home phone with Telstra and simply h… read more
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Dear Lawyer I need advice. I recently (2 months ago) left
Dear Lawyer I need advice. I recently (2 months ago) left my previous employment and decided to take the work mobile number with me. Worked with Telstra to enable me to keep the mobile phone number. T… read more
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12 MONTHS AGO TELSTRA PUT ME A BUSINESS BROADBAND PLAN FOR MY HOME. i WANTED TO CONSOLIDATE MY BILLS, BUT i WAS NOT INFORMED THAT THIS MET BEING PUT ON A BUSINESS PLAN. tHIS PLAN IS CALLED 20 gb FOR $… read more
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Hi im getting prank calls on my mobile,the callers id is unknown,telstra
Hi im getting prank calls on my mobile,the callers id is unknown,telstra has put a tap on my mobile,i have a police report number,but what annoys me is the police will go and see this person and tell … read more
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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