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I am just writing to you regarding my recent phone bill. I
Hello, I am just writing to you regarding my recent phone bill. I was overseas in start of August for 4 days and my data roaming was accidentally turned on and I wasnt awared I was being charged massi… read more
Leon
Leon
Solicitor
47,575 satisfied customers
I live in North Queensland and I have a bill from Telstra
Hi Pearl I live in North Queensland and I have a bill from Telstra for $681.38 and they have cut off my phone,and are threatening all sorts of things if I don't pay it today.I had a mobile device plan… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
3,672 satisfied customers
I did have a plan with Woolworths for 24 months with would
Hi, my name is ***** ***** have a plan with Woolworths for 24 months with would finish in October,already have the phone fix 6 months ago, now is not working again.I call Woolworths and they sort of f… read more
Leon
Leon
Solicitor
47,575 satisfied customers
Telstra problem. I have had a dreadful time changing over to
I have had a dreadful time changing over to NBN. I did so and now have my internet connection with MyRepublic from 1/3/2018. During the changeover, unbeknownst to me, Telstra cut my connection off. had huge problems not just with phone calls but with emails too.I have had a lot of trouble with Telstra with bad line since late last year and from about Nov/Dec have made about 37 phone calls to them. The last few calls I had were dreadful - for the first time in my life (nearly 80 now) I got very cross with the silly little man who kept on saying he wanted to negotiate with me over the phone. I ended ups by saying "No - please document your negotiation in writing, this is too abstract for me to comprehend over the phone." and then I hung up. He was obnoxious to say the least. I have received a bill for L/line for $448.49 - usually $110 ish and I have 2 mobiles that used to be covered by $754 per month, but I received a bill for $116.50. I paid that today as I cannot be without my phones, but I am now being harassed by all 3 phones for the $448.49 amount, m due 28/3/2018. I do not accept that I can be sent statements for amounts like these with no explanation. How can I get this sorted out fairly? Kind regards, Nan … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
3,672 satisfied customers
I have arranged through Telstra to move my Internet and and
I have arranged through Telstra to move my Internet and and Home phone to a new address. Foxtel (through Telstra) was to be moved on 17 April. This morning whilst watching Foxtel it was cut off. I hav… read more
Leon
Leon
Solicitor
47,575 satisfied customers
I had a $99 a month mobile a/c with Telstra. Last year we
I had a $99 a month mobile a/c with Telstra. Last year we were waiting for NBN to be installed & they cut off our ADSL. They ended up taking 3 weeks to install it. In the meantime my 8 yr old grandson… read more
Leon
Leon
Solicitor
47,575 satisfied customers
Since Wednesday 14th March I have been trying to contact
Since Wednesday 14th March I have been trying to contact Optus. Five times over the period of an hour I was cut off without getting to speak to anyone or having my questions answered by the automated … read more
Leon
Leon
Solicitor
47,575 satisfied customers
I have been having an on going problem with Telstra we
I have been having an on going problem with Telstra we signed up with them it will be two years next month when our contract finishes. From day one I have had nothing but trouble with my home phone my… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
3,672 satisfied customers
My OPtus phone line, wifi etc were cut off without warning
Pearl, my OPtus phone line, wifi etc were cut off without warning by Optus. The account was current and said "this account is ready for payment. After many hours on the phone the service was restored.… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
3,672 satisfied customers
I had a novated lease via SGFleet and changed employee so
I had a novated lease via SGFleet and changed employee so had to change novated lease company which required me to follow up with the financier for a payout figure. The financier is Commonwealth Bank … read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
5,988 satisfied customers
Claire: You will be contacted sir.Claire: My superior will
Claire: You will be contacted sir. Claire: My superior will contact you. This is a serious matter where $7000 has disappeared from my account for no reason given or warning.: Well make it fast. All i … read more
Leon
Leon
Solicitor
47,575 satisfied customers
Sensis Yellow pages Value package. Can I cancel the contract
Sensis Yellow pages Value package. Can I cancel the contract before full 12 month term,I wanted to cancel after paying the final payment of year 2012-2013 but am told that the agreement was actually m… read more
James D. Ford
James D. Ford
Lawyer
1,600 satisfied customers
Hi, Just wanting some advice please...... I have been involved
Hi, Just wanting some advice please...... I have been involved with an AV company that is Pty Ltd in Melbourne Victoria. I worked for the company for approx. 6 years, from 2007 to September 2012. The … read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
5,988 satisfied customers
Hi, Following the sudden death of my husband and the need to
Hi, Following the sudden death of my husband and the need to sell my house, I am currentlly undertaking a landscaping project involving landfill to provide a level turf area to improve the sale price … read more
Leon
Leon
Solicitor
47,575 satisfied customers
I have been negotiating with Telstra since 31/3/2011 for Telstra
I have been negotiating with Telstra since 31/3/2011 for Telstra to provide a "bundle" package & to become my sole service provider of : 3 land lines,big pond- internet & fax plus Foxtel. Foxtel still… read more
Patrick H.
Patrick H.
5,422 satisfied customers
i havent received a phone bill from optus from the past 5 monts
i havent received a phone bill from optus from the past 5 monts despite letting them know my change of address. i have call ed them 6 times in the past months and all iget to know is that i will recei… read more
Maurice
Maurice
Lawyer
Master's Degree
1,980 satisfied customers
My former employer has misplaced two laptops and is holding
My former employer has misplaced two laptops and is holding my final salary payment (I resigned) and threatening to deduct the cost of the laptops from my final payment if I dont advise the whereabout… read more
Kenneth Hunt
Kenneth Hunt
Principal Solicitor and Migration Agent
Master's Degree
4 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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