Australia Law

Have Australian law questions? Ask a lawyer now.

Ask a Lawyer,
Get an Answer ASAP!

Our Foxtel service stopped working on Monday night 11th Dec.

Customer Question
Our Foxtel service stopped...

Our Foxtel service stopped working on Monday night 11th Dec. As a customer I have rung so many times and am always told it will be restored 7PM that night. We are now the 16th and the internet advises again 7PM but on the 18th.

Lawyer's Assistant: Because employment law varies from place to place, can you tell me what state this is in?

Not one word from Foxtel to whom I have to pay over $100 per month no information just lies from the Philipines. Iam in NSW 2065

Lawyer's Assistant: Has anything been filed or reported?

Yes a whole area our entire building + other areas I believe

Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?

Just the total lack of service to their customers if the commercial world behave like they do they would be out of business we just need them to tell us what is going on and how they will compensate us

Submitted: 6 months ago.Category: Australia Law
Show More
Show Less
Ask Your Own Australia Law Question
Answered in 5 minutes by:
12/16/2017
Solicitor: John Melis, Lawyer replied 6 months ago
John Melis
John Melis, Lawyer
Category: Australia Law
Satisfied Customers: 3,112
Experience: Principal Lawyer at Legal AU Pty Ltd
Verified

Dear customer, my name is***** solicitor in Melbourne, thank you for using Just Answer, I will assist with your question today.

Ask Your Own Australia Law Question
Solicitor: John Melis, Lawyer replied 6 months ago

have you issued a formal complaint in writing to the disputes resolutions department raising a claim yet ?

Ask Your Own Australia Law Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a solicitorLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Deborah Awyzio Your Own Question
Deborah Awyzio
Deborah Awyzio
Deborah Awyzio, Solicitor
Category: Australia Law
Satisfied Customers: 863
863 Satisfied Customers
Experience: Bachelor of Laws (QUT), BIT (QUT), Family Law Accredited Specialist, over 12 years experience

Deborah Awyzio is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Mr. Kaplun clearly had an exceptional understanding of the issue and was able to explain it concisely. I would recommend JustAnswer to anyone. Great service that lives up to its promises!

Gary B.Edmond, OK

My Expert was fast and seemed to have the answer to my taser question at the tips of her fingers. Communication was excellent. I left feeling confident in her answer.

EricRedwood City, CA

I am very pleased with JustAnswer as a place to go for divorce or criminal law knowledge and insight.

MichaelWichita, KS

PaulMJD helped me with questions I had regarding an urgent legal matter. His answers were excellent.

Three H.Houston, TX

Anne was extremely helpful. Her information put me in the right direction for action that kept me legal, possible saving me a ton of money in the future. Thank you again, Anne!!

ElaineAtlanta, GA

It worked great. I had the facts and I presented them to my ex-landlord and she folded and returned my deposit. The 50 bucks I spent with you solved my problem.

TonyApopka, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Deborah Awyzio

Deborah Awyzio

Solicitor

863 satisfied customers

Bachelor of Laws (QUT), BIT (QUT), Family Law Accredited Specialist, over 12 years experience

Sean

Sean

Experienced lawyer

855 satisfied customers

Law degree with 1st class honours from Australian National University.

James G.

James G.

Lawyer

17 satisfied customers

Australian Legal Practitioner

Darren Kruse

Darren Kruse

Solicitor

16 satisfied customers

Practising in in Personal Injury, Workcover, Civil Disputes, Family, Wills and Estates and Criminal law.

Leon

Leon

Solicitor

27,635 satisfied customers

BEc Dip Ed, Dip Law (SAB) MTax (UNSW)

Daniel

Daniel

Solicitor

5,940 satisfied customers

Bachelor of Laws (dist) Graduate Diploma in Legal Practise. Admitted NSW Supreme Court / High Court

John Melis

John Melis

Lawyer

3,112 satisfied customers

Principal Lawyer at Legal AU Pty Ltd

< Previous | Next >

Related Australia Law Questions
Is it possible to try and retrieve the $30,000 I mistakenly
Is it possible to try and retrieve the $30,000 I mistakenly invested with FTO Capital online or is it a lost cause? Thank you … read more
John Melis
John Melis
Lawyer
3,112 satisfied customers
Want to sue few Child Protection Officers. QLD. I received a
I received a heartbreaking and sladerous and exeggrated letter paged 100+ pages on this Monday stating I am an terrible parent and not responsible, therefore, tomorrow I have to appear to court to disagree this … read more
John Melis
John Melis
Lawyer
3,112 satisfied customers
I would like to know the value of a penalty unit for
I would like to know the value of a penalty unit for 2018-2019 relevant to the Fund Raising Act 1998 of Victoria. … read more
John Melis
John Melis
Lawyer
3,112 satisfied customers
Friend is having trouble will her deceased;s mother's
friend is having trouble will her deceased;s mother's will,step father has put a caveat on it she has a law firm but it is taking forever to get any right answer from them and now the step father's la… read more
John Melis
John Melis
Lawyer
3,112 satisfied customers
I signed up to a fitness club for a month to month contract
I signed up to a fitness club for a month to month contract and unfortunately the whole contract was wrong. I didn't realise this until I went to give a months notice, as I was told I can do and that'… read more
Leon
Leon
Solicitor
Master's Degree
27,635 satisfied customers
My son in law has been accused of mastibating on a train. He
My son in law has been accused of mastibating on a train. He did not do tthis and a photo of him walking down steps at a station is now on Facebook saying he is wanted for questioning. He is a legal r… read more
John Melis
John Melis
Lawyer
3,112 satisfied customers
I would like to understand my rights regarding a friend who
Hello Pearl. I would like to understand my rights regarding a friend who will not give my dog back … read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
5,940 satisfied customers
I would like to visit australia but the visa application
I would like to visit australia but the visa application asks whether I have a criminal conviction. I have a conditional discharge from a shoplifting charge 30 years ago. Do I check yes on the visa qu… read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
5,940 satisfied customers
I need serious advice cops calling me kid touched they say
Second opinion] Hello I need serious advice cops calling me kid touched they say they have proof im innocent I have a 16 yr old daughter in a wheel chair me and my daughter are very close and its very… read more
John Melis
John Melis
Lawyer
3,112 satisfied customers
I need serious advice cops calling me kid touched they say
Hello I need serious advice cops calling me kid touched they say they have proof im innocent I have a 16 yr old daughter in a wheel chair me and my daughter are very close and its very stressful been … read more
Leon
Leon
Solicitor
Master's Degree
27,635 satisfied customers
My family and I have an application pending for Contributory
My family and I have an application pending for Contributory Parent Visa to Australia. It is being processed now with an estimate of another 30 months to go. I am wondering what the fee is once they b… read more
Leon
Leon
Solicitor
Master's Degree
27,635 satisfied customers
I purchased a size therapeutic massage bed which is made up
I purchased a King size therapeutic massage bed which is made up of 2 single beds from a company in November 2017. Their warranty specifically states there is a seven year warranty on the beds and a t… read more
Leon
Leon
Solicitor
Master's Degree
27,635 satisfied customers
My friend gave me her dog because she is overseas and I lied
My friend gave me her dog because she is overseas and I lied and told her and her daughter she could have him back. I lied again and said she could have him back when she returned from over seas. What… read more
John Melis
John Melis
Lawyer
3,112 satisfied customers
My father past away in December 2016. When he passed away he
My father past away in December 2016. When he passed away he had a compensation claim going through Shine Lawyers for a DePuy Hip Class Action. At the time of dads death his full estate transferred to my mother and there was no need for Probate, in February 2017 Shine sent mum a letter of offer for her to accept a fixed amount from the claim for which she accepted signed and sent back. In June 2017 my mother passed away. In her will everything was left to my sister and myself with just some trinkets left to each of the grandchildren. At the time my sister and myself didn't go through probate to obtain her funds from the bank as we obtained a Probate Bond and this was accepted by the bank and funds released. Now i have follow up Shine Lawyers for the compensation agreed payment has still not been finalised and they now tell me that i must have probate for dads estate in order for them to release the payment once they have finalised the liens. They are happy to do the probate of course for a fee but have instructed that a probate bond will not be acceptable. is this correct as a probate bond take considerable less time than normal probate not to mention it is cheaper. … read more
John Melis
John Melis
Lawyer
3,112 satisfied customers
I'm looking for information regarding tenancy & to seperate
I'm looking for information regarding tenancy & to seperate metered electricity. We have been renting & only recently found out we have been pay for granny flat electricity as well. We are taking it t… read more
John Melis
John Melis
Lawyer
3,112 satisfied customers
Is it normal practice for a bank to withdraw funds from
Is it normal practice for a bank to withdraw funds from client's account5 … read more
John Melis
John Melis
Lawyer
3,112 satisfied customers
Im looking for legal advise. Lawyer. Im a full time employee
Where are you located ? I'm looking for help, I been used as a slave and I'm living the job next week...… read more
John Melis
John Melis
Lawyer
3,112 satisfied customers
Second opinion] I would like to understand my rights
second opinion] Hello Pearl. I would like to understand my rights regarding a friend who will not give my dog back … read more
John Melis
John Melis
Lawyer
3,112 satisfied customers

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

Show MoreShow Less

Ask Your Question

x