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I have just received my current electricity bill, if is not…

Customer Question
I have just received...

I have just received my current electricity bill, if is not paid by the due date they will add $89.17 to the bill, is this legal.

Lawyer's Assistant: When we are ready I'll take you to the appropriate web page.

Thank you

Lawyer's Assistant: What state are you in? It matters because laws vary by location.

NSW

Lawyer's Assistant: Has anything been filed or reported?

Not that I know of.

Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?

I am on a pension so this is a lot of money

Submitted: 2 months ago.Category: Australia Law
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Answered in 1 minute by:
12/16/2017
Solicitor: Leon, Solicitor replied 2 months ago
Leon
Leon, Solicitor
Category: Australia Law
Satisfied Customers: 45,704
Experience: BEc Dip Ed, Dip Law (SAB) MTax (UNSW)
Verified

Hi, I am Leon, a NSW Solicitor. I will be assisting you with your question today. I may ask a few questions. I can call you for an extra fee.

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Solicitor: Leon, Solicitor replied 2 months ago

Good Morning

It is not legal unless the contract you entered into when you signed up for with the provider says they can charge you a penalty fee.

If you are on a contract that gives you a discount and the discount is $89.17 then what they are doing is legal.

Is that the case where there is a discount?

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