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I am with AGL. 2 questions: Electric and Gas. Have solar…

Customer Question
I am with AGL...

I am with AGL. 2 questions: Electric and Gas. Have solar with

Lawyer's Assistant: Has anything been filed or reported?

Have solar with feed tariff return of 66c per kwh. If I switched from AGL will I still be eligible for the 66c per kwh?

Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?

I have been paying monthly for electricity with agl $75 per month. !4 months later I owe only $54 . However I have notification that my next bill will be $171 and its estimated i'll be paying/ using $2200 worth next. A 100% increase. I have had two long conversations with them and have not got anywhere except..pay and see what happens in your first quarter! What other recourse do I have, and if I switched would I lose my 66c solar feed in?

Submitted: 7 months ago.Category: Australia Law
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Answered in 5 minutes by:
12/14/2017
Solicitor: John Melis, Lawyer replied 7 months ago
John Melis
John Melis, Lawyer
Category: Australia Law
Satisfied Customers: 3,326
Experience: Principal Lawyer at Legal AU Pty Ltd
Verified

Dear customer, my name is***** solicitor in Melbourne, thank you for using Just Answer, I will assist with your question today.

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Customer reply replied 7 months ago
Great thanks...i'm waiting...
Customer reply replied 7 months ago
Prefer to chat on line than talk at the moment please.
Solicitor: John Melis, Lawyer replied 7 months ago

this will depend on the agreement you entered into.

however if you were misled when you signed up the agreement, you may have argument to raise.

have you issued a formal complaint in writing to the dispute resolutions department yet ?

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Customer reply replied 7 months ago
can you tell me the answer, definitively re if I switch providers will I lose the 66c solar feed
Solicitor: John Melis, Lawyer replied 7 months ago

this will depend on the contract provisions you have signed.

would you like to talk on the phone about your contract.

i have extended a special offer to talk on the telephone if you prefer ?

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Customer reply replied 7 months ago
I'll take that up for $7 but i'm needing to go out so with connect this afternoon. Thank you.
Solicitor: John Melis, Lawyer replied 7 months ago

ok,

please accept the offer now while it is still valid and you can call me when you need.

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The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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