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I am disabled and in a wheelchair. I have a medical alarm
I am disabled and in a wheelchair. I have a medical alarm attached to my phone. I recently connected to the NBN. With that I also connected my phone . I have been in touch with just 5 times in the pas… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I'm writing this on behalf of my mum who is 78 yrs old and
Hi I'm writing this on behalf of my mum who is 78 yrs old and lives on her own. She currently has a mobile phone with TPG and yesterday was bullied into paying for NBN and a modem which she told them … read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I have just changed suppliers to the nbn, TPG the original
I have just changed suppliers to the nbn, TPG the original company took our phone number that is in the phone book & now won't return it. I now have no home phone if I am sick at all what happens if I… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
Tuesday 24/4/18 I contacted iiNet to activate our new shop
Tuesday 24/4/18 I contacted iiNet to activate our new shop NBN service. Price Attack Geraldton. The previous tenant used the NBN service there. I was told it would take 24 to 48 hours. It has now been… read more
John Melis
John Melis
Lawyer
4,452 satisfied customers
I rang TPG over a month ago for a relocation service to a
I rang TPG over a month ago for a relocation service to a new address and paid for the service as that was what they requested. TPG got in touch with me after a few days to inform me that the service could not be provided as the street was not compatible for either ADSL or NBN. I got in touch with TPG and was told to send an email to their cancellation section. After numerous calls and emails all I have been sent and told is that they are assessing the matter. As I said this has been ongoing and the last email I sent them I informed that I would pursue other channels to get the matter resolved. Hopefully you can assist as no one from TPG seems to be able too! … read more
John Melis
John Melis
Lawyer
4,452 satisfied customers
I have an issue with Telstra. I had to move my NBN to
Hi there, I have an issue with Telstra. I had to move my NBN to another provider because Telstra did not offer a certain service. What they did not advise is that when you move NBN to another provider… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
On the brink of a breakdown over a TPG mess which has just
On the brink of a breakdown over a TPG mess which has just about brought our business down. I honestly don't know what to do but in a nutshell we changed service providers for our NBN, which meant we … read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I have had the NBN connected recently to my house which is
My name is***** have had the NBN connected recently to my house which is also my place of Buisness I am semi retired but this installation has totally wiped me out as the Technician disconnected all m… read more
John Melis
John Melis
Lawyer
4,452 satisfied customers
We were moving and i rang dodo to get our new house
we were moving and i rang dodo to get our new house activated with nbn and found out that that also came with a phone number so i requested to get our number transferred. The lady was going to do that… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
We rang up Telstra on Sunday 26 Nov to get connected to NBN.
Hi, we rang up Telstra on Sunday 26 Nov to get connected to NBN. We have had NBN come out twice (the 2nd time they told us there was nothing for them to do). We still have no internet - Telstra tell u… read more
John Melis
John Melis
Lawyer
4,452 satisfied customers
I was charged with the NBN Internet service for two extra
I was charged with the NBN Internet service for two extra month (direct debited by TPG) after they have terminated their service in September - transferred to OPTUS. Is it legal for tjhem to do that. … read more
John Melis
John Melis
Lawyer
4,452 satisfied customers
I am doing this for my Mum who is 82 she has not had phone
I am doing this for my Mum who is 82 she has not had phone service for 8 weeks. Telstra says its not anything to do with them its the NBN. My Mum lives on her own had diabetes and heart condition. She… read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
5,988 satisfied customers
I just sent a message but you went away.I paid $5Help.
I just sent a message but you went away.I paid $5Help … read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
We applied for the NBN through TPG i February and we have
We applied for the NBN through TPG i February and we have not had any success with either company in having the hardware installed in our unit at 5/50 Hoskins St, Mitchell ACT 2911. I have been calling weekly and twice weekly on occasions to find out what is going. Early May we were issued a dedicated senior case manager Mr Froilan Clarete, who I was told would get things moving. To date there has not been a single piece of correspondence in any form. Its costing our not for profit Church to continue providing alternative internet access, not to mention the accumulating phone costs as well. TPG have already billed us for 4 months without any sign of the NBN Service even being installed. What shall we do? … read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I'm not sure whether this is a legal question. My landline
I'm not sure whether this is a legal question. My landline has been disconnected for the past 4 days. I tried to contact my provider Southern Phone and it kept giving an engaged signal. Tried to conta… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I am connected to NBN. I wanted to stay as i had been with
I am connected to NBN. I wanted to stay as i had been with my phone with Telstra & internet with tpg, I was told this was possible. However tpg kept telling me about their bundle and how much cheaper … read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
My situation is like this. I live in the suburb of Loganholme
My situation is like this. I live in the suburb of Loganholme ( postcode 4129 ) and my home phone and internet service is currently with Telstra. On the 25th of march 2015, just 2 days after my previo… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I decided to change my service provider for phone, mobile and
I decided to change my service provider for phone, mobile and internet from southern phone to one seniors ,I filled out the form for one seniors at the end of October online and when I had no reply af… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers

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John Melis

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Family Law, Commerical Law, Property law, Probate & Wills, Employment Law, International Law, Criminal and Traffic Law, Litigation Tribunal & Courts

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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