Australia Law

Have Australian law questions? Ask a lawyer now.

Ask a Lawyer,
Get an Answer ASAP!

Please. No my fridge is still not working and the person/

Customer Question
Hello yes please Lawyer's...

Hello yes please

Lawyer's Assistant: Have you filed any paperwork with the USCIS (U.S. Citizenship and Immigration Services) yet?

No my fridge is still not working and the person/ company is not getting back to me

Lawyer's Assistant: Have you talked to a lawyer yet?

No

Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?

What are my rights

Submitted: 7 months ago.Category: Australia Law
Show More
Show Less
Ask Your Own Australia Law Question
Customer reply replied 7 months ago
Sorry I never done this before
I don’t think I need an immigration lawyer?
Customer reply replied 7 months ago
I have just bought a second hand fridge/freezer from a small company on Facebook
The freezer is working but the fridge part is still not getting cold at all
Help
I have been trying to call and message him for 2 days now
Customer reply replied 7 months ago
Hello I am in Australia
Customer reply replied 7 months ago
Can you please refund my money and thanks again for trying to help
But I dldnot notice that you are in the USA
Answered in 1 hour by:
12/7/2017
Solicitor: Leon, Solicitor replied 7 months ago
Leon
Leon, Solicitor
Category: Australia Law
Satisfied Customers: 46,708
Experience: BEc Dip Ed, Dip Law (SAB) MTax (UNSW)
Verified

Hi, I am Leon, a NSW Solicitor. I will be assisting you with your question today. I may ask a few questions. I can call you for an extra fee.

Ask Your Own Australia Law Question
Solicitor: Leon, Solicitor replied 7 months ago

Good Afternoon

If it was second hand you are not protected by the Australian Consumer Laws to have a warranty.

Your only option is to look at what the advertisement said and you can rely on that as part of the contract that you entered when you purchased it.

If they said it was in working order you may have a case for Misleading conduct and sue them for lying.

You relied on the advertisement and they lied.

You can sue them in the tribunal in your state for false and misleading conduct.

Here is the law as it stands

https://www.accc.gov.au/consumers/misleading-claims-advertising/false-or-misleading-claims

If they are an individual then you will have more issues. This applies to companies.

I hope this makes sense and is of assistance. If you have found my answer to be helpful, please rate me five stars so I can get paid for my services to you. I am happy for you to ask further questions on anything you wish more detail on.

Regards

Leon

Ask Your Own Australia Law Question
Customer reply replied 7 months ago
Okay thanks
Solicitor: Leon, Solicitor replied 7 months ago

Good Afternoon

You are very welcome

Please do not forget to rate my work 5 stars for me to be paid.

Regards

Leon

Ask Your Own Australia Law Question
Customer reply replied 7 months ago

Hello and thanks for letting me know what I can do Yes the ad states that it was in excellent working condition So what do I have to do? Go to a police station or the courts? Thanks again for your help Kind regards Tia *

Solicitor: Leon, Solicitor replied 7 months ago

Good Morning

You have a civil case and you sue them.

The police will not get involved.

If you tell me what state you are in I can let you know the tribunal to go to.

I hope this makes sense and is of assistance. If you have found my answer to be helpful, please rate me five stars so I can get paid for my services to you. I am happy for you to ask further questions on anything you wish more detail on.

Regards

Leon

Ask Your Own Australia Law Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a solicitorLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Leon Your Own Question
Leon
Leon
Leon, Solicitor
Category: Australia Law
Satisfied Customers: 46,708
46,708 Satisfied Customers
Experience: BEc Dip Ed, Dip Law (SAB) MTax (UNSW)

Leon is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Mr. Kaplun clearly had an exceptional understanding of the issue and was able to explain it concisely. I would recommend JustAnswer to anyone. Great service that lives up to its promises!

Gary B.Edmond, OK

My Expert was fast and seemed to have the answer to my taser question at the tips of her fingers. Communication was excellent. I left feeling confident in her answer.

EricRedwood City, CA

I am very pleased with JustAnswer as a place to go for divorce or criminal law knowledge and insight.

MichaelWichita, KS

PaulMJD helped me with questions I had regarding an urgent legal matter. His answers were excellent.

Three H.Houston, TX

Anne was extremely helpful. Her information put me in the right direction for action that kept me legal, possible saving me a ton of money in the future. Thank you again, Anne!!

ElaineAtlanta, GA

It worked great. I had the facts and I presented them to my ex-landlord and she folded and returned my deposit. The 50 bucks I spent with you solved my problem.

TonyApopka, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Deborah Awyzio

Deborah Awyzio

Solicitor

863 satisfied customers

Bachelor of Laws (QUT), BIT (QUT), Family Law Accredited Specialist, over 12 years experience

Sean

Sean

Experienced lawyer

855 satisfied customers

Law degree with 1st class honours from Australian National University.

James G.

James G.

Lawyer

17 satisfied customers

Australian Legal Practitioner

Darren Kruse

Darren Kruse

Solicitor

16 satisfied customers

Practising in in Personal Injury, Workcover, Civil Disputes, Family, Wills and Estates and Criminal law.

Leon

Leon

Solicitor

46,708 satisfied customers

BEc Dip Ed, Dip Law (SAB) MTax (UNSW)

Daniel

Daniel

Solicitor

5,940 satisfied customers

Bachelor of Laws (dist) Graduate Diploma in Legal Practise. Admitted NSW Supreme Court / High Court

John Melis

John Melis

Lawyer

3,106 satisfied customers

Principal Lawyer at Legal AU Pty Ltd

< Previous | Next >

Related Australia Law Questions
Can I take the machine, South Australia. 2 months ago I
South Australia. 2 months ago I bought a De Longhi coffee machine but as it needs to be programmed I cannot do this; I am elderly and have arthritis in my hands. Can I take the machine back to the store and get a refund. … read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
5,940 satisfied customers
Perhaps. I was living in Australia and gave a 'friend' 10,
hello yes perhaps. I was living in Australia and gave a 'friend' 10, 400 $ as a loan, she has not responded to my emails and texts asking for it back. She has since set her crazy daughter onto me who … read more
Leon
Leon
Solicitor
46,708 satisfied customers
Approx - year ago I purchased a ($2k) Sharp twin door fridge
Approx - year ago I purchased a ($2k) Sharp twin door fridge freezer - during this period the fridge has r … read more
Leon
Leon
Solicitor
46,708 satisfied customers
Thanks for fast reply. I have a serious problem. We bought a
Thanks for fast reply. I have a serious problem. We bought a Food Van in China, so the Van was designed by them as advertised and as we asked for a KEBAB FOOD VAN they designed it with the equipment .… read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
5,940 satisfied customers
What state are you in? It matters because laws vary by
we have a tenant vacating a commercial property in queensland … read more
Leon
Leon
Solicitor
46,708 satisfied customers
Second opinion] I have been renting a cabin in moss vale NSW
Second opinion] I have been renting a cabin in moss vale NSW for 3 weeks foe $100.00 a day. since then the cabin has not been cleaned. The walls and ceiling have mould on them. the TV installed has re… read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
5,940 satisfied customers
I asked the court where I am attending if I can subpoena fb
I asked the court where I am attending if I can subpoena fb and telephone messages ,my own and they said I cannot . They said I could purchase a summons form. It is magistrates course but a criminal c… read more
kmslaw
kmslaw
Principal Solicitor
Bachelor\u0027s Degree
209 satisfied customers
I'm ***** *****. I purchased a fridge through ebay, which we
Customer: I'm ***** *****. I purchased a fridge through ebay, which we collected and paid cash for at the time. The fridge didn't work properly (motor runs and freezer part works but fridge doesn't co… read more
Leon
Leon
Solicitor
46,708 satisfied customers
We bought a Samsung ice maker fridge freezer which states it
We bought a Samsung ice maker fridge freezer which states it does CUBED ice, but we only get semi crushed or crushed. They say 'it may appear to look like crushed ice to the customer, but isn't' .....… read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
5,940 satisfied customers
Paid in full web design through Wiz z, no answer, contacted
Paid in full for a web design through Wiz z, no answer, contacted via facebook message and 3 emails.design was posted live in its draft form..complained to the designer as contract was custom designed… read more
Havenlawyer
Havenlawyer
2,531 satisfied customers
Hi, I live in Victoria and have a query regarding an Electrolux
Hi, I live in Victoria and have a query regarding an Electrolux refrigerator (Model ESC6107SC) that is out of the 2 year warranty given. I purchased the fridge for $2,780 on 11/1/2011 and received it … read more
Alex
Alex
Lawyer & Solicitor
Master
11,225 satisfied customers
hii have a question regarding Character requirment ; i
hi i have a question regarding Character requirment ; i intered USA like 11 years ago in a student visa , long story short : i did not study and overstyed my visa , a deportation order was issued in a… read more
Alex
Alex
Lawyer & Solicitor
Master
11,225 satisfied customers
I have a problem with an online stalker. Specifically on Facebook. An
I have a problem with an online stalker. Specifically on Facebook. An individual who is watching myself and the people I associate with on Facebook is constantly reporting things I post on Facebook as… read more
Alex
Alex
Lawyer & Solicitor
Master
11,225 satisfied customers
i have a treat from a person that there something bad will
i have a treat from a person that there something bad will happen to me as soon as he arrive here in Australia. He is planning to come here but i dont know the exact date. This message was sent throug… read more
Alex
Alex
Lawyer & Solicitor
Master
11,225 satisfied customers
follow-up: I have just received a disgusting message on facebook.
Dear Law, Please follow up with my 12/26/2011 accepted question. Original Question URL: http://www.justanswer.com/australian-law/608xu-locked-customer-service.html… read more
Alex
Alex
Lawyer & Solicitor
Master
11,225 satisfied customers
I have a business which might be affected by someone lying
I have a business which might be affected by someone lying and slandering about me on facebook. On what grounds do I have a case to take this person to court?… read more
AttorneyTom
AttorneyTom
Attorney at Law
Juris Doctor, BSBA
1 satisfied customers
I purchased a fridge from a company that also deals in seconds,
I purchased a fridge from a company that also deals in seconds, and scratch and dint goods. Myself and my husband both don't remember the Salesman informing us that the product was in fact a second an… read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
5,940 satisfied customers
a disgruntled EBay purchased my fridge for $250, it worked
a disgruntled EBay purchased my fridge for $250, it worked when it left here, he is now saying it doesnt work, wants full refund,even tho he signedthe 'No Refund' option i had stipulated on my ebay sa… read more
Maurice
Maurice
Lawyer
Master's Degree
1,980 satisfied customers

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

Show MoreShow Less

Ask Your Question

x