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12 hours on phone trying to get optus to fix internet which…

Customer Question
12 hours on phone...

12 hours on phone trying to get optus to fix internet which i use for business.absolutely no customer service

Lawyer's Assistant: What state are you in? It matters because laws vary by location.

Nsw

Lawyer's Assistant: Has anything been filed or reported?

No can't wade through the recorded crap when i do they cut out

Submitted: 7 months ago.Category: Australia Law
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Answered in 42 minutes by:
12/5/2017
Solicitor: John Melis, Lawyer replied 7 months ago
John Melis
John Melis, Lawyer
Category: Australia Law
Satisfied Customers: 3,306
Experience: Principal Lawyer at Legal AU Pty Ltd
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Dear customer, my name is***** solicitor in Melbourne, thank you for using Just Answer, I will assist with your question today.

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Solicitor: John Melis, Lawyer replied 7 months ago

have you written a formal complaint to optus yet ?

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