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A second hand mobility scooter was purchased for $2500 no…

Customer Question
A second hand...

A second hand mobility scooter was purchased for $2500 no warranty. Battery did not hold charge from first week of purchase. Is there any onus on the seller?

Lawyer's Assistant: Because consumer protection law varies from place to place, can you tell me what state this is in?

Victoria

Lawyer's Assistant: Has anything been filed or reported?

Not yet

Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?

No. I'm enquiring on behalf of a cousin to see if she has any rights. The shop concerned asked her not to contact them as they will contact her. That was a few days ago. She has been left stranded at local shops or had to recharge battery at shopping centre.

Submitted: 7 months ago.Category: Australia Law
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Answered in 1 minute by:
12/4/2017
Solicitor: Leon, Solicitor replied 7 months ago
Leon
Leon, Solicitor
Category: Australia Law
Satisfied Customers: 46,700
Experience: BEc Dip Ed, Dip Law (SAB) MTax (UNSW)
Verified

Hi, I am Leon, a NSW Solicitor. I will be assisting you with your question today. I may ask a few questions. I can call you for an extra fee.

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Solicitor: Leon, Solicitor replied 7 months ago

Good Afternoon

Did you buy it from a store or private?

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Customer reply replied 7 months ago
hi, it was a store, I just wanted to know if she has any comeback. I do not want to be spending money. Thanks
Solicitor: Leon, Solicitor replied 7 months ago

Good Afternoon

There may be no warranty but if they advertised it as it had no problems with the battery then she has an action.

Does she recall what she was told by the shop assistant when she bought it?

Had she asked about the battery etc? This is all important

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Customer reply replied 7 months ago
Thank you no further questions or action required
Solicitor: Leon, Solicitor replied 7 months ago

Good Afternoon

I am happy to be of assistance. All the best and good luck

I hope this makes sense and is of assistance. If you have found my answer to be helpful, please rate me five stars so I can get paid for my services to you. I am happy for you to ask further questions on anything you wish more detail on.

Regards

Leon

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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