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Love regrading aholiday i book with travelalot in june for…

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Second opinion] my name...

Second opinion] my name is ***** ***** regrading aholiday i book with travelalot in june for my 70th birthday for oct 29th 2 weeks before leaving they canceled they had a issue because technical reasons i have not receive any refund of $1,960

Lawyer's Assistant: What state is this in? And just to clarify, when was the purchase made?

Qld 14th & 15th june 2017

Lawyer's Assistant: Has anything been filed or reported?

Many times to travelalot

Submitted: 7 months ago.Category: Australia Law
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Answered in 1 hour by:
12/3/2017
Solicitor: John Melis, Lawyer replied 7 months ago
John Melis
John Melis, Lawyer
Category: Australia Law
Satisfied Customers: 3,306
Experience: Principal Lawyer at Legal AU Pty Ltd
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Dear customer, my name is***** solicitor, thank you for using Just Answer, I will assist with your question today. Please allow me a few moments to review your post and I will respond accordingly. 

Kind regards. 
John Melis
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Solicitor: John Melis, Lawyer replied 7 months ago
Obtaining refund is important. If the agent has not responded to your repeated requests and if you have not done so already, you need to issue a formal complaint referencing the Australian Consumer Law.
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