Australia Law

Have Australian law questions? Ask a lawyer now.

Ask a Lawyer,
Get an Answer ASAP!

Related Australia Law Questions
With NBN - not able to use the phone - package with Telstra
With NBN - not able to use the phone - package with Telstra includes internet and phone. … read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I changed from dodo to Telstra 4 months ago and dodo has
Hi I changed from dodo to Telstra 4 months ago and dodo has just cut my business phone off cause I didn't pay my bill but I have been with Telstra paying them .. now Telstra don't have my phone number… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
For last 6 year i have had Telstra Business plan with 600gb.
For last 6 year i have had Telstra Business plan with 600gb. For the 6 tears I have not been able to use that plan to it full capacity because the ADS has been to slow. I have had to go to Telstra and… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
My husband and I work from home and have had ongoing issues
My husband and I work from home and have had ongoing issues with our internet connection with Telstra.Today we have had very slow upload and download speeds prompting a call to the technical faults in… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I have had an account with Telstra for over 27 years for
I have had an account with Telstra for over 27 years for many years now I have been paying $110.00 per fortnight and it had become time foe a new plan. I stipulated that my limit was $110 per fortnigh… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
We were moving and i rang dodo to get our new house
we were moving and i rang dodo to get our new house activated with nbn and found out that that also came with a phone number so i requested to get our number transferred. The lady was going to do that… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
We are a year into a 24 month broadband contract with
We are a year into a 24 month broadband contract with Telstra. However, our service interruption this year has been interfering with our business and working from home significantly due to many outage… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
My question is about telcos and their obligation to provide
My question is about telcos and their obligation to provide service coverage. I was with Dodo and mobile coverage was abysmal. I moved to Spintel and the same happened. It seems they both use Optus. I… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I am doing this for my Mum who is 82 she has not had phone
I am doing this for my Mum who is 82 she has not had phone service for 8 weeks. Telstra says its not anything to do with them its the NBN. My Mum lives on her own had diabetes and heart condition. She… read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
5,988 satisfied customers
I am a current Telstra customer. Unfortunately there are
I am a current Telstra customer. Unfortunately there are unresolved issues with my Broadband as a result of Telstra line difficulties in my area. I reported issues in May which were partially resolved… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I've been having issues since trying switch from Telstra as
Good morning my Name is Greg Campbell I've been having issues since trying switch from Telstra as my carrier for Landline & internet access , to Dodo what rights do i have when Telstra prevented Dodo … read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I have had no internet since 27th. April and my provider
I have had no internet since 27th. April and my provider tells me it won't be fixed till the 5th. May. I need internet to run my business from home. Can i sue them for loss of work and also, at first … read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
Its about Telstra and a bill of my husband that i sure that
its about Telstra and a bill of my husband that i sure that we paid it after we went to another company which was dodo on the 25th May 2014 it took us awhile to finishpaying the telstra … read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I have a phone which my son bought for me with a prepaid
I have a phone which my son bought for me with a prepaid access with telstra. I have rang them several times today and they are giving me the run around. I want to cancel their chip and put a dodo chi… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I contacted the telecommunications ombudsman on the
I contacted the telecommunications ombudsman on the 20/03/2017 regarding my mobile phone not being reconnected. This was disconnected by Telstra on the 10/03/2017 with no restriction to the service ju… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I have been living in this unit for one year now and the
Hi, I have been living in this unit for one year now and the unit never had a phone line. After one year trying to get it the owner and the real state agent finally decided to install it, after we gav… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
Hi, in May we sent online request to provide new tel and
Hi, in May we sent online request to provide new tel and ADSL internet connection to our new property. End of July we discussed the plan we wanted to have connected and we got an ADSL device provided … read more
Expert
Expert
Hello, today my internet service was ported across from Telstra
Hello, today my internet service was ported across from Telstra to Dodo WITHOUT authorization. I work from home and this disruption and deception is costing me daily. Can something be done?… read more
Patrick H.
Patrick H.
5,422 satisfied customers

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Mr. Kaplun clearly had an exceptional understanding of the issue and was able to explain it concisely. I would recommend JustAnswer to anyone. Great service that lives up to its promises!

Gary B.Edmond, OK

My Expert was fast and seemed to have the answer to my taser question at the tips of her fingers. Communication was excellent. I left feeling confident in her answer.

EricRedwood City, CA

I am very pleased with JustAnswer as a place to go for divorce or criminal law knowledge and insight.

MichaelWichita, KS

PaulMJD helped me with questions I had regarding an urgent legal matter. His answers were excellent.

Three H.Houston, TX

Anne was extremely helpful. Her information put me in the right direction for action that kept me legal, possible saving me a ton of money in the future. Thank you again, Anne!!

ElaineAtlanta, GA

It worked great. I had the facts and I presented them to my ex-landlord and she folded and returned my deposit. The 50 bucks I spent with you solved my problem.

TonyApopka, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Deborah Awyzio

Deborah Awyzio

Solicitor

863 satisfied customers

Bachelor of Laws (QUT), BIT (QUT), Family Law Accredited Specialist, over 12 years experience

Sean

Sean

Experienced lawyer

855 satisfied customers

Law degree with 1st class honours from Australian National University.

James G.

James G.

Lawyer

17 satisfied customers

Australian Legal Practitioner

Darren Kruse

Darren Kruse

Solicitor

16 satisfied customers

Practising in in Personal Injury, Workcover, Civil Disputes, Family, Wills and Estates and Criminal law.

Leon

Leon

Solicitor

28,101 satisfied customers

BEc Dip Ed, Dip Law (SAB) MTax (UNSW)

Daniel

Daniel

Solicitor

5,988 satisfied customers

Bachelor of Laws (dist) Graduate Diploma in Legal Practise. Admitted NSW Supreme Court / High Court

John Melis

John Melis

Lawyer

4,252 satisfied customers

Family Law, Commerical Law, Property law, Probate & Wills, Employment Law, International Law, Criminal and Traffic Law, Litigation Tribunal & Courts

< Previous | Next >

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

Show MoreShow Less

Ask Your Question

x