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The issue I am facing is not really a legal one, but I have
The issue I am facing is not really a legal one, but I have an issue with Telstra whose total inaction in repairing an internet cable since 18th October in my locality has caused serious inconvenience… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I recently cheated my credit history on credit score and a
hi I recently cheated my credit history on credit score and a bill came up from Telstra that I've never heard of so I contacted Telstra and apparently it's from 2013 iv never received a bill for this and now they want the money $2135 apparently it's for an old email address they have the ring license number on the account, it's not my account, what can I do. My name isShane Chilcott(###) ###-####***@******.*** … read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I have cancelled my landlilne due to an ongoing problem
I have cancelled my landlilne due to an ongoing problem whereas I was a business 10 years ago and have been trying to tell Telstra. More recently they said I have to cancel as a business and re-connec… read more
Leon
Leon
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I have been having an on going problem with Telstra we
I have been having an on going problem with Telstra we signed up with them it will be two years next month when our contract finishes. From day one I have had nothing but trouble with my home phone my… read more
John Melis
John Melis
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It is Lavinia writing to you. Two days in a row we have
Hi Deborah, it is Lavinia writing to you. Two days in a row we have received phone calls from people purporting to be employed by Telstra. My Dad lives with Dementia & hearing impaired & is finding th… read more
John Melis
John Melis
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I am having a continued battle with Telstra with regard to
I am having a continued battle with Telstra with regard to Promises made about connecting to and ADSL2 broadband when I transferred from my old address to my new one. I was given no choice other than … read more
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On the 2nd December 2016 I lodged change of ownership
On the 2nd December 2016 I lodged change of ownership consumer to consumer transfer request to Northlake Telstra to have the account change to my ex husbands name. It appears they have not completed t… read more
John Melis
John Melis
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I was connected to NBN network on 13th october. Since then i
since then i have had no landline phone at all internet lasted 2 days and the last 3 days have had no internet either .I have made 5 complaints to telstras NBN department with no satisfactory result … read more
John Melis
John Melis
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I just sent a message but you went away.I paid $5Help.
I just sent a message but you went away.I paid $5Help … read more
Leon
Leon
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Master's Degree
28,101 satisfied customers
I am having the most frustrating time with Telstra. It has
I am having the most frustrating time with Telstra. It has been going on for months. I am having to spend so much time on the telephone every week. … read more
John Melis
John Melis
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I have for many years problems with my internet connection,
I have for many years problems with my internet connection, since telstra did chanm … read more
Leon
Leon
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Master's Degree
28,101 satisfied customers
I need to know what I can do about Telstra. I am an old age
I need to know what I can do about Telstra. I am an old age pensioner and not up with technology and understanding contracts etc. I needed a new phone and was sold a contract that was totally unsuitab… read more
Daniel
Daniel
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Bachelor's Degree / Graduate Diploma
5,988 satisfied customers
Im having a few dramas with Telstra atm can you help at all?
Im having a few dramas with Telstra atm can you help at all? Shaun … read more
Daniel
Daniel
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Bachelor's Degree / Graduate Diploma
5,988 satisfied customers
Third time today Telstra did not honoured their appointment
For the third time today Telstra did not honoured their appointment to come and connect my new phone and ADSL !! First date was on 26 of May , second time was on 09 of June and third time was today ( … read more
Leon
Leon
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Master's Degree
28,101 satisfied customers
Hi there I wondered whether you could kindly help me with
Hi there I wondered whether you could kindly help me with my issue. I rang Telstra 5 months ago when I moved to a new house regarding phone and internet connection. As I had problem connecting to the … read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
Earlier in the year Telstras marketing arm rang my home in
Earlier in the year Telstra's marketing arm rang my home in the evening. During that time I was very ill and on chemotherapy for cancer following surgery. I had my home phone with Telstra and simply h… read more
Leon
Leon
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Master's Degree
28,101 satisfied customers
Hi, I have a bit of a problem with a Telstra bill that has
Hi, I have a bit of a problem with a Telstra bill that has been sold to a collection company in 2011. I called Telstra twice today. They said there is no amount owning, got emails stating that there i… read more
Leon
Leon
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Master's Degree
28,101 satisfied customers
I have been receiving bills from Telstra which contain...
I have been receiving bills from Telstra which contain an item labelled "Third Party Purchases". I am getting unsolicited calls from 19977771, apparently this number is XXXXX number of some con-artist… read more
Daniel
Daniel
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Bachelor's Degree / Graduate Diploma
5,988 satisfied customers

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

Deborah Awyzio

Deborah Awyzio

Solicitor

Bachelor of Laws (QUT), BIT (QUT), Family Law Accredited Specialist, over 12 years experience

863 Satisfied Customers

Pearl avatarPearl, Assistant

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Meet the Experts:

Deborah Awyzio

Deborah Awyzio

Solicitor

863 satisfied customers

Bachelor of Laws (QUT), BIT (QUT), Family Law Accredited Specialist, over 12 years experience

Sean

Sean

Experienced lawyer

855 satisfied customers

Law degree with 1st class honours from Australian National University.

James G.

James G.

Lawyer

17 satisfied customers

Australian Legal Practitioner

Darren Kruse

Darren Kruse

Solicitor

16 satisfied customers

Practising in in Personal Injury, Workcover, Civil Disputes, Family, Wills and Estates and Criminal law.

Leon

Leon

Solicitor

28,101 satisfied customers

BEc Dip Ed, Dip Law (SAB) MTax (UNSW)

Daniel

Daniel

Solicitor

5,988 satisfied customers

Bachelor of Laws (dist) Graduate Diploma in Legal Practise. Admitted NSW Supreme Court / High Court

John Melis

John Melis

Lawyer

4,242 satisfied customers

Family Law, Commerical Law, Property law, Probate & Wills, Employment Law, International Law, Criminal and Traffic Law, Litigation Tribunal & Courts

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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