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Just got cut off about faulty phone up to fee payment

Customer Question
Just got cut off...

Just got cut off about faulty phone up to fee payment Lorraine post

Lawyer's Assistant: What state are you in? It matters because laws vary by location.

Gold Coast qld

Lawyer's Assistant: Has anything been filed or reported?

Gave all this information to someone in your office a minute ago

Submitted: 7 months ago.Category: Australia Law
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Answered in 5 minutes by:
11/26/2017
Solicitor: John Melis, Lawyer replied 7 months ago
John Melis
John Melis, Lawyer
Category: Australia Law
Satisfied Customers: 3,327
Experience: Principal Lawyer at Legal AU Pty Ltd
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Dear customer, my name is***** solicitor in Melbourne, thank you for using Just Answer, I will assist with your question today.

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Solicitor: John Melis, Lawyer replied 7 months ago

have you issued a formal complaint in writing yet ?

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Customer reply replied 7 months ago
Just want my phone fixed will try Telstra again and nbn has been five days and not happy
Solicitor: John Melis, Lawyer replied 7 months ago

Best option is to issue a formal complaint in writing, as this will assist at a later time if they do not fix it.

what do you think ?

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Customer reply replied 7 months ago
Will write to telstra
Solicitor: John Melis, Lawyer replied 7 months ago

ok this is a very good step.

Would you like to discuss this matter on the telephone ? I have extended a special offer to you if you prefer.

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The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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