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I paid the "Australian Male Hormone Clinic" $2500 for 12…

Customer Question
I paid the "Australian...

I paid the "Australian Male Hormone Clinic" $2500 for 12 months services on 6 June, 2017. I received a blood test form, a phone consultation on my health and one bottle of tablets within the the first 3 months. I then tried to contact the AMHC for more tablets but their inbox was full and they have been un-contactable since September.

Lawyer's Assistant: What state are you in? It matters because laws vary by location.

South Australia.

Lawyer's Assistant: Has anything been filed or reported?

I informed the ANZ bank, who I made the payment through with my Visa card but they said that they can not refund any money

Submitted: 8 months ago.Category: Australia Law
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Answered in 5 minutes by:
11/26/2017
Solicitor: John Melis, Lawyer replied 8 months ago
John Melis
John Melis, Lawyer
Category: Australia Law
Satisfied Customers: 3,518
Experience: Principal Lawyer at Legal AU Pty Ltd
Verified

Dear customer, my name is***** solicitor in Melbourne, thank you for using Just Answer, I will assist with your question today.

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Solicitor: John Melis, Lawyer replied 8 months ago

You may be able to raise a claim under the Australian Consumer Law, Competition and Consumer Act 2010.

Have you considered this option yet ?

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Customer reply replied 8 months ago
I haven't considered this option, thank you.
Do I just google the " Australian Consumer Law etc", to get in contact with them?
Solicitor: John Melis, Lawyer replied 8 months ago

You can search for misleading and deceptive conduct and will be obtain a lot of information.

When you need to bring a claim, you will need to raise that in the tribunal not the court.

Did I answer your questions today ?

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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