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I purchased tickets on the 13/8 and by mistake hit the wrong
Hi Pearl, I purchased tickets on the 13/8 and by mistake hit the wrong button. I'm with PayPal to purchase goods but not often. Tickets were from Viagogo when I received statement it was in Russian. W… read more
John Melis
John Melis
Lawyer
3,857 satisfied customers
I have inadvertently purchased concert tickets from Viagogo
Hi, I have inadvertently purchased concert tickets from Viagogo online. Turns out they are US: … read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
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My ex husband lives in Adelaide and I am on the Sunshine
Hi , my ex husband lives in Adelaide and I am on the Sunshine Coast. We have a mediation agreement that was made into an order regarding our two girls age 6 and 8 . It says in the order that he is sup… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
First of all, my apologies for the length of my question.
First of all, my apologies for the length of my question. You may want to put the kettle on and settle into a comfortable seat before continuing. I recently purchased a Kogan Atlas Mini PC via the Kog… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I have been unwittingly scammed by viagogo. I purchased 3
I have been unwittingly scammed by viagogo. I purchased 3 tickets to attend the Chelsea Flower Show in London. When the tickets failed to turn up to the English address I provided I telephoned the RHS… read more
John Melis
John Melis
Lawyer
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I purchased and paid $751.70 on 23.05.2017 for 2 tickets for
I purchased and paid $751.70 on 23.05.2017 for 2 tickets for the Ed Sheeran concert which is on 17.03.2018 and have still not received them. Viagogo are not answering my emails. What do I do? … read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
The matter is about refunds from Tickertek. We were gifted
The matter is about refunds from Tickertek. We were gifted tickets to a concert in Brisbane -where we are currently living- by a friend in Sydney. The tickets were gifted as a surprise. Unbenknown to … read more
John Melis
John Melis
Lawyer
3,857 satisfied customers
I'd like to lodge a complaint about Viagogo, a ticket
Hi, I'd like to lodge a complaint about Viagogo, a ticket onseller website, regarding tickets to the Australian Open in 2018. Is your organisation the right place to start please? Thanks … read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
Pearl, The state I am in is New South Wales. Sorry the
The state I am in is New South Wales. Sorry the question I have regards, ***** ***** of concert tickets.The tickets were purchased by myself and the price of the tickets is $178.06each. When I paid for the tickets the total cost came to $935.78. That doesnt equal $178 each. What I have found out is,there is an additional charge of $187.93 for the booking fee, as well as $35.61 for a handling fee. The tickets wrere purchased through a company called viagogo, which may be a US based company. Is there any recourse that I can pursue? … read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
Thank You for your help. Yes I believe they have mislead me
Daniel Thank You for your help. Yes I believe they have mislead me with the seating. According to the chart when I paid for these tickets we thought we were on the flat area about 10-20 rows from the … read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
5,988 satisfied customers
I purchased two platinum tickets to a concert at the
Hello, I purchased two platinum tickets to a concert at the Adelaide entertainment Centre, which promised seats on the first 8 rows, dinner and a gift. Cost of $960. … read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I booked and paid for a Qantas airline ticket from Perth-Adelaide-Melbourne-Perth
I booked and paid for a Qantas airline ticket from Perth-Adelaide-Melbourne-Perth on 29th June, 2012 via Flight Centre departure date 22nd December 2012. On arrival at Perth Airport, I attempted to ch… read more
PaulmoJD
PaulmoJD
Attorney At Law
Doctoral Degree
106 satisfied customers
I spent a year arranging my bookings, flights, friends and
I spent a year arranging my bookings, flights, friends and tickets to attend an event of my lifetime interstate (aprox $3,500 evening). I was standing at the front of the barrier to the stage, (having… read more
Alex
Alex
Lawyer & Solicitor
Master
11,225 satisfied customers
I went to the Roger Waters concert at the Burswood dome. I
I went to the Roger Waters concert at the Burswood dome. I paid $645.42 for two seats in the seating category of Platinum. I wanted to get Diamond seats but they sold out as I was trying to get them. … read more
Alex
Alex
Lawyer & Solicitor
Master
11,225 satisfied customers
i bought tickets online for a moto gp in october. i got confirmation
i bought tickets online for a moto gp in october. i got confirmation with no seat allocation. I have rung for confirmation on seat allocation and was told i would not be issued with a seat until 4 wee… read more
Alex
Alex
Lawyer & Solicitor
Master
11,225 satisfied customers
Is this fraud Paul Dainty Entertainment has cancelled Barry
Is this fraud? Paul Dainty Entertainment has cancelled Barry Manilow's tour due to "Australia's c\ current conditions. A phone call to Ticketek at 9am yesterday morning confirmed that they were still … read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I bought tickets for my parents to Andre Rieu. They costs $3,000.00
I bought tickets for my parents to Andre Rieu. They costs $3,000.00 for a day with Andre. They were supposed to meet him. All they did was stand next to him for a photo. THey were told not to talk to … read more
Alex
Alex
Lawyer & Solicitor
Master
11,225 satisfied customers
A friend of mine bought 6 concert tickets. Recently we fell
A friend of mine bought 6 concert tickets. Recently we fell out with 2 of the people that are going over some quite serious allegations, which resulted in the remaining 4 not feeling at all comfortabl… read more
Maurice
Maurice
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Master's Degree
1,980 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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