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My question is about our contract with Air Liquid, is that

Customer Question
in your field. JA: What state...
My question is about our contract with Air Liquid, is that in your field.
JA: What state are you in? It matters because laws vary by location.
Customer: Western Australia
JA: Has anything been filed or reported?
Customer: not yet
JA: Anything else you want the lawyer to know before I connect you?
Customer: do you'll charge for this service
Submitted: 24 days ago.Category: Australia Law
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Answered in 5 minutes by:
11/22/2017
Solicitor: Leon, Solicitor replied 24 days ago
Leon
Leon, Solicitor
Category: Australia Law
Satisfied Customers: 45,292
Experience: BEc Dip Ed, Dip Law (SAB) MTax (UNSW)
Verified

Hi, I am Leon, a NSW Solicitor. I will be assisting you with your question today. I may ask a few questions. I can call you for an extra fee.

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Solicitor: Leon, Solicitor replied 24 days ago

Good Afternoon

What is the issue and can you email a copy to***@******.***

I can then have a look at it and we can continue.

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Customer reply replied 24 days ago
My question is how can I get out of this contract. It expires 22/2/19. The other question I have is it legal for them to want 6 months notice to tell them we want to cease this contract. Also I have it via an email from their salesman that he can reduce our pricing & has the OK to do this from his sales manager. He now comes back saying he can't do anything. Therefore I need to know my rights. Also I would like to report them to the OMBUDSMAN, do you know the email address where I can lodge a complaint. Thanks
Solicitor: Leon, Solicitor replied 24 days ago

Good Morning

There is no ombudsman that deals with this.

It would have to go to court.
Let me read it and get back to you.

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Customer reply replied 24 days ago
Before you answer, I did ask if there was a charge for this but did not get a reply. Im guessing this is an automated service & it just put me through without answering my question. I need to know charges before going ahead. Thanks
Solicitor: Leon, Solicitor replied 24 days ago

Good Afternoon

I do not deal with the charges. You have offered an amount before posting your question. That is all you pay provided you do not open a new post.

I am unable to say what you have offered as I do not deal with that part of the site.

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Customer reply replied 24 days ago
OK, thanks. I await your reply to my questions then. Regarding there being no OMBUDSMAN I don't think that is correct as when I told them I would be going to the OMBUDSMAN he didn't say there wasn't one. Isn't there an OMBUDSMAN for all retail services?
Solicitor: Leon, Solicitor replied 24 days ago

Good Afternoon

No there is no ombudsman

I am not sure who you are referring to when you say "I told them I would be going to the OMBUDSMAN"

I am happy to ask you get a refund and not proceed further.

Let me know how you wish to proceed.

Regards

Leon

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Customer reply replied 24 days ago
I was referring to the Air Liquid Salesman.
Thanks for your help I don't wish to proceed further.
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Deborah Awyzio
Deborah Awyzio
Deborah Awyzio, Solicitor
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Experience: Bachelor of Laws (QUT), BIT (QUT), Family Law Accredited Specialist, over 12 years experience

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The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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