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How i can make complaint against meachnic. Victoria

Customer Question
How i can make...

How i can make complaint against meachnic

Lawyer's Assistant: What state are you in? It matters because laws vary by location.

Victoria

Lawyer's Assistant: Has anything been filed or reported?

No

Submitted: 9 months ago.Category: Australia Law
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Answered in 9 minutes by:
11/19/2017
Solicitor: Leon, Solicitor replied 9 months ago
Leon
Leon, Solicitor
Category: Australia Law
Satisfied Customers: 46,933
Experience: BEc Dip Ed, Dip Law (SAB) MTax (UNSW)
Verified

Hi, I am Leon, a NSW Solicitor. I will be assisting you with your question today. I may ask a few questions. I can call you for an extra fee.

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Solicitor: Leon, Solicitor replied 9 months ago

Good Afternoon

I assume you have spoken him.

Are you wanting compensation?

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Customer reply replied 9 months ago
meachnic did not fix my car, and he charged me 994 dollars.
Solicitor: Leon, Solicitor replied 9 months ago

Did you pay him?

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Solicitor: Leon, Solicitor replied 9 months ago

Good Afternoon

You send him a letter of demand and set out what you know and demand a refund in 7 days.

If he refuses then you have to start proceedings in VCAT for him not providing you with the service and breaching the australian Consumer laws and asking for a full refund interest and legal costs if you are suing a solicitor.

Here is the link for VCAT

https://www.vcat.vic.gov.au/get-started/goods-and-services

You can make the application on line.

But you have to send the letter of demand fist and you show that he has refused to pay you back the money or in the alternative repair the car for the price you paid.

I hope this makes sense and is of assistance. If you have found my answer to be helpful, please rate me five stars so I can get paid for my services to you. I am happy for you to ask further questions on anything you wish more detail on.

Regards

Leon

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Customer reply replied 9 months ago
i want to make complaint against meachnic
Solicitor: Leon, Solicitor replied 9 months ago

You can lodge a complaint with Consumer Affairs but they will not get your money back.

https://www.consumer.vic.gov.au/

You can put your complaint in writing.

it is also in your best interests to show you have spoken with the mechanic and they have refused to assist.

They will deal with a complaint

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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