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I have a computer extended warranty on an Acer laptop which
I have a computer extended warranty on an Acer laptop which my laptop has to be replaced - Harvey Norman state that they only have to replace my laptop with another which is not an Acer but a laptop w… read more
John Melis
John Melis
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35,156 satisfied customers
I'm unsure if this applies to my problem. I purchased a King
Hi.. I'm unsure if this applies to my problem. I purchased a King single trundle from Harvey Norman it cost $2000. I am a disabled pensioner and feel I was given the wrong advise and rushed into the s… read more
John Melis
John Melis
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35,156 satisfied customers
We bought 2 lounge chairs from Harvey Norman {$3029] on
We bought 2 lounge chairs from Harvey Norman {$3029] on 9/8/19. Since then they have been out and put foam in - did not work then they got taken to Melbourne for 5 weeks which made no difference. Some… read more
John Melis
John Melis
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Can I travel from Nambucca Heads to Coffs Harbour to
Can I travel from Nambucca Heads to Coffs Harbour to purchase a neew washing machine … read more
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John Melis
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We purchased a concrete outdoor table with bench seats. The
We purchased a concrete outdoor table with bench seats. The table has a very large crack right down the middle and another crack going the other way. I would assume that an outdoor would last longer t… read more
John Melis
John Melis
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I purchased a rather expensice lounge suite for Home Sweet
I purchased a rather expensice lounge suite for Home Sweet Home and after just 2 weeks the seat sunk to an uncomfortable level and was returned to the company who sent to manufatcurer for inspection.They have come back and said there is NO fault which I disagree with...So what are my rights as far as receiving a refund because I cannot sit on this lounge … read more
John Melis
John Melis
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I purchased an Infinity computer from Harvey Norman in
Hi, My name is***** purchased an Infinity computer from Harvey Norman in November 2020 retail value $3000.00 … read more
John Melis
John Melis
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35,156 satisfied customers
I bought a fridge from Harvey Norman with 24 months
Hi, I bought a fridge from Harvey Norman with 24 months warranty. Now it's been 34 months old and it's giving me problem. I didn't buy the extended warranty. Can I make a complaint to claim for the re… read more
John Melis
John Melis
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My wife purchased a mattress from a bedding store. She is
Hi, my wife purchased a mattress from a bedding store. She is unable to sleep on it, as it is too hard. she has tried for 4 consecutive nights. She tried it for 20 minutes to half an hour in-store, co… read more
John Melis
John Melis
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35,156 satisfied customers
I brought a 2 seater lounge from Harvey Norman 2019 march I
Hello I brought a 2 seater lounge from Harvey Norman 2019 march I didn't get extra insurance leather total cost with leather care $2078.00 after 2 months I noticed fibres coming through the lounge ran… read more
John Melis
John Melis
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35,156 satisfied customers
I purchased a lounge from Carla Furniture, but was
I purchased a lounge from Carla Furniture, but was delivered-the wrong lounge whom my daughter was responsible for picking it up , she was with me at the time of purchase which was a two seater lounge… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
I attempted to purchase a product on line from TVSHOP, I
Hi Pearl, I attempted to purchase a product on line from TVSHOP, I provided my card details but they wanted my 3 digit security number, have you had any dealings with TVSHOP? … read more
John Melis
John Melis
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35,156 satisfied customers
I have a complaint to make about Harvey Norman (Princes
Hi, my name is ***** ***** I have a complaint to make about Harvey Norman (Princes Hwy/Westall Road). It is regarding a couch my husband and I bought (14/5/16) with a 5 year warranty. It was the last … read more
John Melis
John Melis
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35,156 satisfied customers
Items not suitable want to return. Reecived double orders
Reecived double orders ie, 2 pink dog car seats only 1 dog only 1 seat required. Ordered 1 ( 4 seater) grey lounge cover which from photo included a chaise. This isn't suitable so have 2 ( 4 seaters ) to return as well as 1 (2) seater. Will keep the other 2 seater. I have no idea why both these orderes were doubled. Would like return details please. … read more
John Melis
John Melis
Lawyer
35,156 satisfied customers
In Dec 2015 we ordered a electric 2 seater recliners for
Hello in Dec 2015 we ordered a electric 2 seater recliners for $2334.00 & had to wait for Delivery on the 3/5/2016 I emailed Harvey Norman a photos of discolouration on different panels which they cam… read more
John Melis
John Melis
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35,156 satisfied customers
We purchased a lounge had it delivered thursday it had
hi we purchased a lounge had it delivered thursday it had missing support legs so we were unable to use the item I had arrange for the missing leg to be delivered, we got them saturday only to find th… read more
Leon
Leon
Solicitor
Master's Degree
33,424 satisfied customers
we purchased a mattress from harvey norman it was a sleepmaker
we purchased a mattress from harvey norman it was a sleepmaker brand called the studio queen mattress,, we purchased it last year on 22/11/2010 and after several months the soft pillow part on top of … read more
Leon
Leon
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Master's Degree
33,424 satisfied customers
We bought a 9 piece dining suite last october and paid $2900.
We bought a 9 piece dining suite last october and paid $2900. After a month the back had come away from the seat (a high backed leather dining chair) Phoned the retailer and in the meantime another ch… read more
Maurice
Maurice
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Master's Degree
1,980 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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