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I asked optus to connect a dsl line wifi to my address
I asked optus to connect a dsl line wifi to my address resident.4 attempts to connect and no success. I have had enough. I ring them to cancel the connection and everything. They say you cannot. Ti to… read more
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In the past 2 weeks I have received 41 calls on my fixed
In the past 2 weeks I have received 41 calls on my fixed from a variety of Sydney numbers (02) They have left messages saying my NBN will be cut of unless I press 1 on my phone. I have kept the five numbers from which they originate. Can you help me stop these calls PLEASE! … read more
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I am just writing to you regarding my recent phone bill. I
Hello, I am just writing to you regarding my recent phone bill. I was overseas in start of August for 4 days and my data roaming was accidentally turned on and I wasnt awared I was being charged massi… read more
Leon
Leon
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We are experiencing a great deal of dificulty using our
Hi my name is***** we are experiencing a great deal of dificulty using our mobile phones in and around our home. We were with Telstra who would do nothing to assist us so went to Optus whonsaid we had… read more
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I will try to be brief. I will try to be brief. I have tried
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Since Wednesday 14th March I have been trying to contact
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I have an issue with my account with Optus. Tried the phone
I have an issue with my account with Optus. Tried the phone twice to discuss with them but every time we get to the crux of the matter the line cuts out and I am back to the end of the queue and it is… read more
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I have my mobile through Optus, my bill is normally$35 to
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My thirty year old landline phone 02 4474 3102 was cut off a week ago with no warning. I managed to get Telstra to switch me through to my isp Activ8. Apparently when I cancelled my adsl (I am now rel… read more
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Sat 16/12/17 without any warning XXXX cut off my XXXX TV. I
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Telstra have been harassing me for an outstanding account.
Good afternoon Pearl. Telstra have been harassing me for an outstanding account. My provider rang them and finalised everything, I got a $41.88 refund on the 6/9/17. Since then I have received phone c… read more
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Hi Pearl.I have been an Optus user for both my phone and mobile data, for my computer, for more than eight years on a plan. My data download was 1GB and 4Gb for my phone and mobile data respectively. … read more
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I recently contacted telstra to enquire about changing over to them for my home telephone & ADSL internet capped at $140 per month. I provided my details (street address and phone number for them to c… read more
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Hi, recently I had to pay my daughters mobile phone bill, which amounted to $1049, due to her losing work and not able to pay. I went guarantor for one year ago because she was under 18 years of age. … read more
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I have had a 24 month battle with Telstra.I have a business
I have had a 24 month battle with Telstra.I have a business plan with them for three mobiles internet home phone and foxtel. From the beginning there were issues with caps not being applied beingoverc… read more
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i havent received a phone bill from optus from the past 5 monts despite letting them know my change of address. i have call ed them 6 times in the past months and all iget to know is that i will recei… read more
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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