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I have an on going complaint with Qld Building and
Hello, I have an on going complaint with Qld Building and Construction. I had some renovations done to my home ending in Christmas 2010. A;work was done by licensed tradesmen. … read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
We recently built our new home and purchased a roof from
Hello, we recently built our new home and purchased a roof from Bristile, Brisbane. We purchase it according to their advertising brochure which showed a very straight roof with clean lines and very s… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
4,468 satisfied customers
We own a home we have stayed in dwelling. Qld. Stayed in
the builder said it was completed but we had some issues with painting he has called in qld building to check his work he has not received last progress payment… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
Regarding house insurance re roof tiles after major storm
Regarding house insurance re roof tiles after major storm damage, we have been told that 120 plus tiles have to be replaced. As these tiles cannot be replaced with new tiles, the insurance company sta… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
4,468 satisfied customers
L, Below is the email I sent to QBCC tonight. I hope it
l,Below is the email I sent to QBCC tonight. I hope it reads okay.MexxxxxDear Sir or Ma'am,The purpose of this email is to seek guidance over an issue we are having with our pest installer and their refusal to honour their warranty despite written guarantee on company paraphernalia given to us at handover. We have paid for the recommended annual inspections to be carried out since our house was new. Our house was built in 2009. We have communicated regularly with the installer, Termicide to rectify the termite infestation, however they refuse to honour their warranty which, in their correspondence, states: covers 12 years from time of installation. The saga is as follows:On 04th March 2017, Termicide attended our property to carry out the annual warranty inspection where active termites were discovered. Termicide's inspector, Rick, treated the area with a pesticide to eliminate them and advised at the time that the termites had ingressed our home via a crack in the footpath running along the back of our home. Upon closer investigation we found no evidence to support that statement. He also stated that the damage he uncovered was about the extent of the termites' incursion into our home. We found that statement to be wrong. After the termite barrier had been installed we engaged the services of a builder to repair the damage originally highlighted by your staff, however upon removing the linen cupboard and gyprock wall we discovered the damage was greater than was originally thought.It was the first visit on 04th March we were informed by Termicide we were not covered by their warranty. We were surprised to find this out considering we have kept up with, and paid for our warranty inspections since the house was constructed. On the 18th of March 2017 a follow-up inspection to gauge the effectiveness of the chemical was carried out by Termicide. Rick determined the termites to be eliminated and a more permanent solution to prevent further infestation was discussed along with methods of payment. A quote was sent via email where we elected to have the entire house treated by way of chemical barrier.On Monday, 29th and Tuesday, 3th of May 2017 a chemical barrier was installed at the cost to us of approximately $6,500.00. We have paid the invoice in full. This is despite the letter to us, dated 6 January 2010, stating in paragraph two the following:“Termicide also warrants your home against infestation for twelve years. This warranty guarantees that should termites breach the barrier and enter your home, Termicide undertakes to remove, repair and reinstate any structural damage at no cost you yourselves. The only proviso we have is that you undertake to have a (sic) annual warranty callout to comply with Australian Standards 3660.1 carried out by a member of our fully trained staff.”Australian Standards 3660.1 states the following:“The Purpose of termite barriers is to deter concealed entry by termites into a building, above the termite barrier. Termites can build around barriers but their workings or evidence thereof are then in the open where they may be detected more regularly”.At no stage has evidence of termite workings been detected either by members of Termicide staff or my Family, only the visible damage found in the roof where further investigation was warranted, in March.By being told termites ingressed our home via a crack in the footpath outside the house means they still breached the Termiglass and/or the slab which is meant to be protected by Frizbee Collars. Either way the termites breached Termicide's product and made their way into our home. Apart from the annual inspections carried out by Termicide, we are always on the lookout for infestations such as this in addition to ants, lawn grub and other pests. My father-in-law, who lives with us, and who has been in the building industry for 50 years, is a creature of habit and has done a regular walkaround of the house since we moved in … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
4,468 satisfied customers
I've got a problem relating to my builder. Victoria
Hi, I've got a problem relating to my builder. JA: What state are you in? It matters because laws vary by location. Customer: victoria JA: Has anything been filed or reported? Customer: yes JA: Anythi… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
4,468 satisfied customers
In 2011 we had our roof sprayed ( painted) in 2016 we
In 2011 we had our roof sprayed ( painted) in 2016 we noticed it had faded drasticaly changed colour contacted the contractor in November 2016 few excuses about coming to inspect have rung him constan… read more
John Melis
John Melis
Lawyer
Bachelor's Degree
4,468 satisfied customers
I want to know if we are able to have a claim against a
i want to know if we are able to have a claim against a company who painted our roof which has now black mould over it. They refuse to fix it although it was under 5 years when I noticed it being moul… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
We have a unit in St Kilda, Melbourne. The Unit is on the
We have a unit in St Kilda , Melbourne. The Unit is on the top floor. We have a tiled balcony. Underneath the balcony is another unit which is getting water damage, We have been told that because it i… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
In 2009 we had a roof extension which required a steel beam
In 2009 we had a roof extension which required a steel beam to support it. The beam now has significant, now observable rust in one section, due to the breakdown of the seal around one bolt holding th… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
We had our roof painted 4 years ago (september 2010). The contractor
We had our roof painted 4 years ago (september 2010). The contractor provided a ten year guarantee. The paint is now coming off in patches. The contractor has inspected it and said he will get the pai… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
We are in the process of selling a home to which an offer has
We are in the process of selling a home to which an offer has been made and accepted. The pre-purchase structural report had identified sagging ceilings which the assessor has marked as unsatisfactory… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I am a member of executive committee in a strata title. Our
I am a member of executive committee in a strata title. Our apartment complex is less then 3 years old. We recently had 3 cases of a cracked glass in balcony doors. The tradesman coming to replace the… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
I went to do a Pre-admission and it went horribly wrong. I
I went to do a Pre-admission and it went horribly wrong. I attended the pre-inspection on the 9th of July with my partner and the builder and his wife attended, before we started he told my partner si… read more
Leon
Leon
Solicitor
Master's Degree
28,101 satisfied customers
recently entered into a contract with modern roof restorations
recently entered into a contract with modern roof restorations to restore the roof of my house. i have stopped the restoration as of last friday because i noticed things that didnt seem right. the res… read more
Brisbane-Lawyer
Brisbane-Lawyer
Lawyer & Solicitor
Master
14,357 satisfied customers
In the case of 4 units managed by a corporate body manager.
In the case of 4 units managed by a corporate body manager. If the roof of one unit is sagging (barely), are the other three tenants responsible for the extra costs involved to fix it. Also, should th… read more
Brisbane-Lawyer
Brisbane-Lawyer
Lawyer & Solicitor
Master
14,357 satisfied customers
At the end of 2008, we suffered minor storm damage to our house
At the end of 2008, we suffered minor storm damage to our house roof. The Insurance company decided not to send an assessor but told us to go ahead with quotes to get it fixed. The roof was fixed by a… read more
Advocate
Advocate
Master's Degree
350 satisfied customers
Hi, we are in Victoria. We bought a house that was built by
Hi, we are in Victoria. We bought a house that was built by an owner builder approx 2 years ago. He built it in 2006 and had lived in it for 2 years aswell. In the section 32 we were given a copy of t… read more
Brisbane-Lawyer
Brisbane-Lawyer
Lawyer & Solicitor
Master
14,357 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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