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My mother in law took out a funeral plan policy in 2011. she…

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Hello. My mother in...

Hello. My mother in law took out a funeral plan policy in 2011. she was making regular fortnightly payments out of her credit card. Her credit was stolen and the payments to funeral company was rejected. The company was sending the letters to the incorrect address. I phoned today and was advised her policy was cancelled and the $6500 is gone. I asked if I could reactivate her plan and they said no because she is over 80yrs. Surely she can at least get a % of her payments back? where do I go from here?

Lawyer's Assistant: What state is this in? And when did the issue begin?

Western Australia - Insurance line $38.28 per fortnight started 14th march 2011

Lawyer's Assistant: Have you contacted the manufacturer?

Yes they said her policy is cancelled and she can not get the funds back. My mother in law is 83

Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?

And is on the full pension

Submitted: 5 months ago.Category: Australia Law
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Answered in 7 minutes by:
11/14/2017
Solicitor: John Melis, Lawyer replied 5 months ago
John Melis
John Melis, Lawyer
Category: Australia Law
Satisfied Customers: 2,395
Experience: Principal Lawyer at Legal AU Pty Ltd
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Dear customer, my name is***** solicitor, thank you for using Just Answer, I will assist with your question today. Please allow me a few moments to review your post and I will respond accordingly. Kind regards ***** *****

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Solicitor: John Melis, Lawyer replied 5 months ago

The first step you need to do in order to determine if there is a solution is to obtain a copy of the policy.

Do you have one yet ?

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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