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I am changing my ISP for different NBN ISP and they

Customer Question
I am changing...

I am changing my ISP for different NBN ISP and they requested that i request my ULL number from my current currant supplier but they have declined. Do they have to give it to me . I am currently on naked adsl and Voip. thank you Dean

Lawyer's Assistant: What state are you in? It matters because laws vary by location.

South Australia

Lawyer's Assistant: Has anything been filed or reported?

No I just wanted to know when i ring them again , I am going with Aussie Broadband and they told me that they cannot proceed till they have my ULL number.

Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?

No i just wanted to know where i stand before i ring IINET again , i looked up the net there seems to be a lot of queries re this subject.thankyou

Submitted: 8 months ago.Category: Australia Law
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Answered in 7 minutes by:
11/10/2017
Solicitor: John Melis, Lawyer replied 8 months ago
John Melis
John Melis, Lawyer
Category: Australia Law
Satisfied Customers: 3,326
Experience: Principal Lawyer at Legal AU Pty Ltd
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Dear customer, my name is***** solicitor, thank you for using Just Answer, I will assist with your question today. Please allow me a few moments to review your post and I will respond accordingly. Kind regards ***** *****

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Solicitor: John Melis, Lawyer replied 8 months ago

Have you ordered a fixed IP connection from the supplier ?

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Solicitor: John Melis, Lawyer replied 8 months ago

Is the static IP address that you ordered documented on the order form or confirmation form that you received from the supplier ?

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The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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