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I have been dealing with Telstra for years and have an
Second opinion] I have been dealing with Telstra for years and have an account with them called 'Telstra Bundle Connector Basic' which gives me internet access up to 200gb. We pay $55.00 a month for t… read more
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Leon
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Hi, we want to find out our rights with regards ***** ***** dispute. Basically we rang Telstra to have the internet disconnected in early June of this year ( automated service) when it passed the date… read more
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I have been dealing with telstra regards a payment upfront
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I HAVE RECEIVED AN ACCOUNT ACCOUNT NUMBERWOULD IT BE
i HAVE RECEIVED AN ACCOUNT ACCOUNT NUMBER(###) ###-####WOULD IT BE POSSIBLE TO GET AN EXTENSION TO PAY ? … read more
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I entered a Quizzline quizz, answered 29 out of 30 questions
Hi Pearl, I entered a Quizzline quizz, answered 29 out of 30 questions & on the last question the call was disconnected from there end. now telstra have sent me a bill for $101.44 I have called there … read more
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I have received a phone account of 329 $ and queried it as
Hi I have received a phone account of 329 $ and queried it as never received one of this amount and I was away in Jindabyne and the one day of 2 + g b plus smaller amounts on other days they tell me m… read more
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Leon
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Between two telcos Optus and Telstra I have rang a few
Between two telcos Optus and Telstra I have rang a few months back now Optus has Comcredit ln my back . … read more
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I am trying to claim insurance with Telstra but due to my
I am trying to claim insurance with Telstra but due to my outstanding bill that has a open complaint from August I am unable to claim this until my overdue account is $0 even though it's only unpaid d… read more
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I am trying to get an extension on my phone bill with
I am trying to get an extension on my phone bill with telstra I got bullied last week by there accounts dept and they were so inflexible .I am a pensioner and need my phone on due to health issues the… read more
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We are having issues with Telstra since August 2017 as we
We are having issues with Telstra since August 2017 as we closed a business account. They refunded our credit and told us the accounts was finalised now they are ringing saying we owe them more money … read more
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My husband and I work from home and have had ongoing issues
My husband and I work from home and have had ongoing issues with our internet connection with Telstra.Today we have had very slow upload and download speeds prompting a call to the technical faults in… read more
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Leon
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My deceased daughter was a Solicitor. Unfortunately I don't
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I HAVE HAD MY TELSTRA ADSL REMOVED AND CABLE CONNECTED, IT
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I have a complaint in with the TIO re my Telstra account. I
I have a complaint in with the TIO re my Telstra account. I cannot provide the ref number as Telstra HAVE disconnected my service and refuse to re-establish it as they have also escalated it themselve… read more
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On the 2nd December 2016 I lodged change of ownership
On the 2nd December 2016 I lodged change of ownership consumer to consumer transfer request to Northlake Telstra to have the account change to my ex husbands name. It appears they have not completed t… read more
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I switched all my phone and broadband accounts from Telstra
I switched all my phone and broadband accounts from Telstra to Optus Oct 2016. I mistakenly thought Optus was going to cancel all my Telstra accounts. They did all phone accounts, but not Broadband. I… read more
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I am having a dispute with Telstra which has been ongoing to
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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