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I needed to have two boxes delivered from QLD, bought
Hi, I needed to have two boxes delivered from QLD , bought courier service. It took more than 3 weeks for my items to be delivered. it took courier company 5 attempts to deliver from Sydney depot. On … read more
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My parcel has been sent back to NSW from Perth, My tracking
My tracking number is ***** 96358326. My local post office said it had the wrong address but i always collect from PO anyway. I think i put 52 not 52a Lonsdale st Yokine. There is no 52!!! … read more
John Melis
John Melis
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I ordered an item via ebay from a seller in the UK on 5
My name is***** ordered an item via ebay from a seller in the UK on 5 Dec2019 worth $534AUD. I was informed that the estimated delivery was 16 Jan - 07 Feb 2020. I waited for the delivery until 07 Feb… read more
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I am wonder how I go about getting help with a courier
Hello. I am wonder how I go about getting help with a courier company who has not delivered a parcel. I have proof they have had it since 1 October 2019. I am trying to find it on behalf of someone el… read more
Leon
Leon
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I purchased an item from Ozsale, who are not assisting me
I purchased an item from Ozsale, who are not assisting me with following up the delivery of the item. They outsource to Fastway couriers who after 4 re-delivery attempts do not leave the parcel and ea… read more
John Melis
John Melis
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I've been refered here by a merchant who [ by their claims ]
i've been refered here by a merchant who [ by their claims ] shows an item having been delived & apparently signed for that is not me ...i'm getting nowhere with merchant who recieved my money but bey… read more
John Melis
John Melis
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I've had a lay-by with the company make it mine and I have
I've had a lay-by with the company make it mine and I have got my lounge delivered and is disgusting and very flimsy the won't give my money back and no returns it's not worth $1085 please help … read more
John Melis
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Do we have a case to seek recovery of costs through either
Do we have a case to seek recovery of costs through either direct compensation or for consequential damage. … read more
John Melis
John Melis
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Recently purchased an item,{ring] on e bay from seller
recently purchased an item,{ring] on e bay from seller (roseworthy), te tracking and the post office confirm that this ring was delivered to my address, I did not get this item , ($115) as ebay say th… read more
Leon
Leon
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My husband put his vehicle into a mechanic shop to have his
My husband put his vehicle into a mechanic shop to have his motor changed over - that was nearly 2 years ago. We have paid a $10k deposit but not received a receipt for it although I have proof of it … read more
John Melis
John Melis
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I brought a ball dress off a shop and it cost me nearly
Hi, I brought a ball dress off a shop and it cost me nearly $300. I got it custom made for an extra $30. For the price I paid I expected decent quality and to fit well. When I received this dress it w… read more
John Melis
John Melis
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My issue was about the service delivery of a certain biggest
My issue was about the service delivery of a certain biggest international courier. I was texted confirming the location of my parcel. I went there but parcel wasn't found. I called up the customer ag… read more
Leon
Leon
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Master's Degree
32,717 satisfied customers
I have a parcel from India which reached Sydney on 6 Feb.
I have a parcel from India which reached Sydney on 6 Feb. The couriers handling it would not help, did not post any information on their tracking website for several days and would not put me on to ma… read more
Leon
Leon
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Master's Degree
32,717 satisfied customers
If I have paid the seller by making a deposit directly into
If I have paid the seller by making a deposit directly into her bank account ($430) and have not received the item in the post (australia post says it was delivered to my suburb when I provided them w… read more
kmslaw
kmslaw
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Bachelor's Degree
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Seeking advice on how to initiate civil proceedings against
Seeking advice on how to initiate civil proceedings against an online scammer located in Perth, Western Australia. I am located in Brisbane, Queensland and have filed a report with the Technology Crim… read more
Daniel
Daniel
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Bachelor's Degree / Graduate Diploma
7,501 satisfied customers
hi, I need guidance on how to proceed with claiming compesation/refund. A
hi, I need guidance on how to proceed with claiming compesation/refund. A parcel worth $1450 has gone missing within Australia post service. The tracking id EI303665802US shows that last scan was when… read more
Leon
Leon
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Master's Degree
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I Brought and paid for an item on ebay ($174.00) and it was
I Brought and paid for an item on ebay ($174.00) and it was dispatched from Queensland to Victoria via courier. I missed the first courier delivery and was left a calling card to contact the company w… read more
Brisbane-Lawyer
Brisbane-Lawyer
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A parcel has not been delivered to me, Aust post delivered
A parcel has not been delivered to me, Aust post delivered it to the wrong address, who is liable, the company who sent it (Aust posts customer), aust post or me?… read more
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Maurice
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Master's Degree
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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