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I would just like a phone number that I can call to speak to
I would just like a phone number that I can call to speak to some e to sort out a few problems I am having … read more
Leon
Leon
Solicitor
Master's Degree
32,717 satisfied customers
I have received 2 calls from 'Nicole of NBN' advising me
I have received 2 calls from 'Nicole of NBN' advising me that my landline phone connection will be disconnected within 24 hours, because all services are being transferred to NBN.My landline was trans… read more
Leon
Leon
Solicitor
Master's Degree
32,717 satisfied customers
I have a big problem. My Autistic son lives in Torquay Vic
I have a big problem. My Autistic son lives in Torquay Vic and has no phone or internet. The Modem is flashing. He needs to be able to at least use the phone to contact somebody in an emergency Can you help? … read more
John Melis
John Melis
Lawyer
20,714 satisfied customers
I am representative for my cousin who has a disability. His
I am representative for my cousin who has a disability. His landline (he doesnt use internet) was switched to NBN by Telstra on 9th October, and has not worked since. I have spent many hours on the ph… read more
Leon
Leon
Solicitor
Master's Degree
32,717 satisfied customers
I having a problem with Optus re the nbn connect and porting
I having a problem with Optus re the nbn connect and porting my number from TELSTRA I First applied in July Optus cancelled it. Without informing me. Ithem went back to yh I'm August and restarted the… read more
Leon
Leon
Solicitor
Master's Degree
32,717 satisfied customers
My internet carrier iiNet has disconnected my ADSL stating
My internet carrier iiNet has disconnected my ADSL stating that Telstra has disconnected the server for all ADSL clients.i have had NBN check to see if we could access NBN this happened on 26 August N… read more
Leon
Leon
Solicitor
Master's Degree
32,717 satisfied customers
I get reasonably frequent recorded messages on my landline
I get reasonably frequent recorded messages on my landline phone telling me my broadband network will be disconnected and I need to Press 1 NOW to avoid this. … read more
Leon
Leon
Solicitor
Master's Degree
32,717 satisfied customers
I have had no phone - outgoing calls since Friday, and i
Hello. i have had no phone - outgoing calls since Friday, and i have been on the phone , and i have called and chatted multiple times, had to use my mobile for internet for uni and work... i was told … read more
Leon
Leon
Solicitor
Master's Degree
32,717 satisfied customers
My telsra bill by direct payment is very high I am not in
my telsra bill by direct payment is very high I am not in business any more I am retired on a age pension my gmail address is***@******.*** I have a land line which is connected to NBN.which I have di… read more
Leon
Leon
Solicitor
Master's Degree
32,717 satisfied customers
I have moved in with my mother as her carer. I transferred
I have moved in with my mother as her carer. I transferred my internet provider to her residence and was connected mid December and quoted the landline number to my new service provider. I did have a … read more
Leon
Leon
Solicitor
Master's Degree
32,717 satisfied customers
On 2/11/18 I moved residence from Maroochydore to Birtinya
On 2/11/18 I moved residence from Maroochydore to Birtinya (QLD). I advised Telstra in advance of my move, requesting a transfer of my services to my new address.o Failure by Telstra and NBN to provid… read more
Leon
Leon
Solicitor
Master's Degree
32,717 satisfied customers
I have an issue with Telstra. I had to move my NBN to
Hi there, I have an issue with Telstra. I had to move my NBN to another provider because Telstra did not offer a certain service. What they did not advise is that when you move NBN to another provider… read more
Leon
Leon
Solicitor
Master's Degree
32,717 satisfied customers
We were moving and i rang dodo to get our new house
we were moving and i rang dodo to get our new house activated with nbn and found out that that also came with a phone number so i requested to get our number transferred. The lady was going to do that… read more
Leon
Leon
Solicitor
Master's Degree
32,717 satisfied customers
Telstra and NBN have disconnected our phones for going on 11
Telstra and NBN have disconnected our phones for going on 11 days now. We are a function house and golf course business and rely heavily on our phones. We have already lost $3000 in first week alone. … read more
John Melis
John Melis
Lawyer
20,714 satisfied customers
Connecting to the NBN compulsorily changes the method of
Connecting to the NBN compulsorily changes the method of voice communication over landlines to VOIP. This disables our internal landline network, instead imposes a phone directly connected to the new … read more
John Melis
John Melis
Lawyer
20,714 satisfied customers
I have not had uninterrupted NBN connection since it was
I have not had uninterrupted NBN connection since it was installed circa March this year. I have made numerous calls to the NBN line in Indonesia. At times I have been without a landline or internet f… read more
John Melis
John Melis
Lawyer
20,714 satisfied customers
I have an ongoing dispute with telstra whom i believe placed
I have an ongoing dispute with telstra whom i believe placed me on a contract before they gave me detailed info and even though they advised me that i had a 10 day " cooling off period to reinstate my… read more
John Melis
John Melis
Lawyer
20,714 satisfied customers
I have had trouble with my landline for months. Two new
I have had trouble with my landline for months. Two new handset, and a new modem has not stopped the problem. The internet was fine, NBN said if there a problem it would show up. The phone cuts out, a… read more
Australian Lawyer
Australian Lawyer
Australian Barrister and Solicitor
Bachelor of Laws
2 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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