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My daughter has arranged a moving company to transport her
Hi, my daughter has arranged a moving company to transport her furniture from victoria to Brisbane, they asked her for an itemised list which she provided and quoted at 32 to 35 cubic meters once all loaded they advised her it was 65 cubic meters and now are threatning not to deliver her furniture until account has been finalised, the quoted amount was paid for in advance … read more
Leon
Leon
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47,322 satisfied customers
I ordered an item online for $329.95 and they could not
I ordered an item online for $329.95 and they could not supply the item as they had none in stock (they still took my money). The asked if I wanted to wait for supply. I said yes. After a while I was getting concerned that still no item and contacted them and they said that they could not get the item. I asked that the order be cancelled and i be given a refund. On the 19th Feb I was told that due to their financial system I would get my refund in 25 days. Despite numerous requests I just get an apology. … read more
Leon
Leon
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47,322 satisfied customers
I have a parcel from India which reached Sydney on 6 Feb.
I have a parcel from India which reached Sydney on 6 Feb. The couriers handling it would not help, did not post any information on their tracking website for several days and would not put me on to ma… read more
Leon
Leon
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47,322 satisfied customers
Thanks for your time. elliott and on the 10.11.17 I paid
Hello and thanks for your time. My name is ***** ***** and on the 10.11.17 I paid $1878.00 to a company for an exteria blind of our garage door as I was promised if I paid the deposit this would be in… read more
Leon
Leon
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Please let me tell you my situation. On November 10 I
Hello My name is***** please let me tell you my situation. On November 10 I ordered and purchased a piece of colorbond with three folds from the metal dealer Metroll. For this I paid A$ 47.50 for the … read more
John Melis
John Melis
Lawyer
Bachelor's Degree
3,672 satisfied customers
I purchased an item from an overseas company. It not only
I purchased an item from an overseas company. It not only arrived late but was the total wrong item. I've been asking for my money back and they keep making up stories and then now say the only transa… read more
Leon
Leon
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From Gisborne Victoria. On May 20th we ordered and paid for
My name is***** from Gisborne Victoria. On May 20th we ordered and paid for a toilet online from Bathroom Trade Shed. Order was approved, we received an account and receipt. It was to be delivered in … read more
John Melis
John Melis
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Bachelor's Degree
3,672 satisfied customers
I would just like to know where I stand in regards to
Hi, I would just like to know where I stand in regards ***** ***** something online and the company not delivering the item in time as per their own terms. Thank you … read more
Leon
Leon
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47,322 satisfied customers
I have a bit of a Delima. I have had my mail interphered
No not as yet, I recived a Phone call from a Alistair Taylor head of Dog operations in Alice springs.The reason he ran me was to say that the tea i purchase on line was being queationed,I explained to him it was from a legal site that met all the requirment and had no hiddid subtance such as thc or synth thc in it ,he ask me if i had any issue of it being tested i said no you can check it,later that week i recived all my package in the mail with his card with a note on the back and i quote.Gday Tim I have let this go to you but am unsure of the legality of it I am going to do some research but i suggest not to purchase anymore if you are in any doubt,end of quote. I was sure it was legal so inturn orderd more likenormal and since then i have had mail not arrive at all and today i recived to express bags both been opened content taken out and then sicky tapped back up with no note or expernation on why or by who.. … read more
John Melis
John Melis
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Bachelor's Degree
3,672 satisfied customers
Not sure if I'm the correct area. I've just had a delivery
Hi Pearl, my name is ***** ***** not sure if I'm the correct area. I've just had a delivery that was purchased from Cash Of the Day (COD) who engage AusPost to deliver to their customers. AusPost have… read more
Leon
Leon
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I purchase a refurbished Samsung S5 online. The phone
I purchase a refurbished Samsung S5 online. The phone arrived and was in poor condition cosmetically and 4 years old. I wanted an updated phone that was not too old. I have been in contact with the pr… read more
Daniel
Daniel
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Bachelor's Degree / Graduate Diploma
5,988 satisfied customers
Bought a demo car almost brand new, and paid $5000 deposit,
Bought a demo car almost brand new, and paid $5000 deposit, hail storm damaged the car, car dealer trying to talk me into accepting the hail damage car, I declined and the manager promised me I will g… read more
Leon
Leon
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47,322 satisfied customers
I paid 1300.00 to Gospel pianos for a piano which they had
I paid 1300.00 to Gospel pianos for a piano which they had told me was in stock. It turned out there is not even one in the coumtry. I have found another similar and it is in stock. I have asked gospe… read more
Leon
Leon
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47,322 satisfied customers
We have a contract with a building company to build, deliver
We have a contract with a building company to build, deliver and install a removable cabin on a property in tasmania. The cabin is completed and we are awaiting delivery. The company failed to deliver… read more
Leon
Leon
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47,322 satisfied customers
How to regain value of property that a company wont return
I am an Australian citizen currently residing in Los Angeles, California. Issue involves a retail supplier dealing in picture framing and associated services. I required framed artwork to be removed f… read more
socrateaser
socrateaser
1,031 satisfied customers
I purchased a voucher from Jump On It last August for two
I purchased a voucher from 'Jump On It' last August for two pairs of thongs. They have not yet arrived despite numerous phone calls and emails. The original company supplying the thongs crashed and we… read more
Leon
Leon
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I purchased a Horse from a man in Victoria with a 6 month money
I purchased a Horse from a man in Victoria with a 6 month money back guarantee. He was sold to me as a quiet horse. He has turned out not to be a quiet horse. I have tried to contact the owner by ring… read more
Alex
Alex
Lawyer & Solicitor
Master
11,225 satisfied customers
I Brought and paid for an item on ebay ($174.00) and it was
I Brought and paid for an item on ebay ($174.00) and it was dispatched from Queensland to Victoria via courier. I missed the first courier delivery and was left a calling card to contact the company w… read more
Alex
Alex
Lawyer & Solicitor
Master
11,225 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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