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I’m in a motorhome travelling with my husband. I have run…

Customer Question
Hi ,I’m in a...

Hi ,I’m in a motorhome travelling with my husband. I have run into heaps of caravan parks who don’t have disability bathrooms,in port Macquarie I have only found three ,the rest just give you excuses. One even tried to charge me $100. For a key to bathroom. What is the Lawson this please. An they do what they want,or not. Also so many shops,resteraunts etc. I can’t enter, This is all over Australia. Cheers mary

Lawyer's Assistant: What state is this in? And how old is the RV?

Our RV is a 2005 model and at the moment in NSW ,but it happened lots too in Queensland

Lawyer's Assistant: Has anything been filed or reported?

I sent a letter some time ago to disability I.ity services in a Kay,Queensland, it never answered my questions ,All I wanted tok ow if it’s ok for these parks not to have disability bathrooms and going into shops etc

Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?

No thank you

Submitted: 10 months ago.Category: Australia Law
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Customer reply replied 10 months ago
I have no proof,ijust ring them up and ask, if they have any available,I just would like to know what the law states about it please
Answered in 17 minutes by:
10/7/2017
Solicitor: Leon, Solicitor replied 10 months ago
Leon
Leon, Solicitor
Category: Australia Law
Satisfied Customers: 46,961
Experience: BEc Dip Ed, Dip Law (SAB) MTax (UNSW)
Verified

Hi, I am Leon, a NSW Solicitor. I will be assisting you with your question. If you choose a telephone call, you will be charged an additional fee.

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Solicitor: Leon, Solicitor replied 10 months ago

Good Afternoon

What would you like to know?

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Customer reply replied 10 months ago
I would like to know what the law states in caravan parks for disability bathrooms,is it law for so many not having them please. And to be charged $100 for a bathroom key, which would be returned on leaving,The second question is about access into shops, etc, if I cannot enter, is this ok By law
Solicitor: Leon, Solicitor replied 10 months ago

Good Afternoon

The laws are state based laws and local government laws.

These are planning issues.

Each state has their own.

I cannot go through and research all of them. The council is the body that has licenses them and has to deal with this.

Here is an example of the NSW local government regulations

http://www.austlii.edu.au/au/legis/nsw/num_reg/lgpcgamdar19981998172792.pdf

If you search disabilities you will see what they require

I hope this makes sense and is of assistance. If you wish a phone call please elect for one but be aware it will be an additional fee. If there is nothing further thank you for using my services.

If I have missed anything, or you have any further questions please let me know

If there is anything else in the future please do not hesitate to ask.

Please do not forget to leave positive feedback.

Regards
Leon

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Customer reply replied 10 months ago
I read your reply and to be honest there was nothing there that could assist me. I had already read that Gov. site but was hoping you could have assisted me in an email address or something that I could correspond to about it. But thank you, ***** ***** other thing was I agreed to pay the $5, but never spoke on the phone and was sent a rather large bill, I noticed the $5 was taken but saw the rest was pending. As I said before I will not pay the extra. Mary
Solicitor: Leon, Solicitor replied 10 months ago

Good Evening

I am unable to take on work from here.

I will arrange you get a refund. If you wish a call it is a further $85.00

You elected to pay what is pending but that is ok. I will seek a refund for you.
Regards

Leon

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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