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Look I bought a ticket to Bali and now the Volcano is about…

Customer Question
Look I bought...

Look I bought a ticket to Bali and now the Volcano is about to erupt. Is it possible get my money back , as I am fight with 2 asthmatic children and one elderly person

Lawyer's Assistant: Because traffic laws vary from place to place, can you tell me what state this is in?

WA

Lawyer's Assistant: Has anything been filed or reported?

I tried to talk with Jet star and Expedia , but they didn't seem helpful

Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?

We already were successful in getting a refund from Airbnb and now the airline refuses to give us a refund. We've been calling since last week and they have been giving us different dates to call back to (hopefully) get another flight

Submitted: 10 months ago.Category: Australia Law
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Answered in 22 minutes by:
10/4/2017
Solicitor: Daniel, Solicitor replied 10 months ago
Daniel
Daniel, Solicitor
Category: Australia Law
Satisfied Customers: 5,984
Experience: Bachelor of Laws (dist) Graduate Diploma in Legal Practise. Admitted NSW Supreme Court / High Court
Verified

Hello, Ok, did you purchase insurance with the ticket?
What were the conditions of sale?
Are you able to send me any documents / conditions to look at first?

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Solicitor: Daniel, Solicitor replied 10 months ago

Issue is, there are a myriad of conditions generally in purchasing of tickets.
Clearly a volcano eruption is something that is a significant issue and would perhaps frustrate the contract.

Frustrate in the legal sense means that something has happened so significant, that the contract cannot be fulfilled and thus a refund should be made.

You should file a complaint here:
http://professional.justanswer.com/chat/index/4433562ae9a44b6894114860f8e93378

Please click accept / rate my service with the STARS PROVIDED. I am able to answer further questions after doing so at no further cost to you.

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Solicitor: Daniel, Solicitor replied 10 months ago

Hello
I note I have not received a response?
I wish to help you in this situation.

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Solicitor: Daniel, Solicitor replied 10 months ago

http://www.airlinecustomeradvocate.com.au/General/Default.aspx

Apologies, the link above is the correct link.

I wish to help you in this situation.

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Solicitor: Daniel, Solicitor replied 10 months ago

Hello
I note I have not received a response?
I wish to help you in this situation.

Ask Your Own Australia Law Question
Solicitor: Daniel, Solicitor replied 10 months ago

Hello
I note I have not received a response?
I wish to help you in this situation.

Ask Your Own Australia Law Question
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The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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