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On the 23 of August we moved using ready Movers half way…

Customer Question
On the 23 of...

On the 23 of August we moved using ready Movers half way through the move they asked for an extra $100.00 for heavy lifting of a travatine table that was never mentioned in our quote, although I had said we had a heavy table I paid this with no argument my fridge was dinged and glass cabinet was scratched. I did not complain about this but when moving into a brand new property they damaged the front door.

Lawyer's Assistant: What state are you in? It matters because laws vary by location.

I was told that it would be repaired but as too date nothing has been done.I have phoned 3 times and written 2 emails. On their advertising form it states that all damages will be repaired.

Lawyer's Assistant: Has anything been filed or reported?

I have sent 2 emails complaining and the removalist wrote on his docket about the damage

Submitted: 10 months ago.Category: Australia Law
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Answered in 5 minutes by:
9/29/2017
Solicitor: Leon, Solicitor replied 10 months ago
Leon
Leon, Solicitor
Category: Australia Law
Satisfied Customers: 46,909
Experience: BEc Dip Ed, Dip Law (SAB) MTax (UNSW)
Verified

Hi, I am Leon, a NSW Solicitor. I will be assisting you with your question. If you choose a telephone call, you will be charged an additional fee.

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Solicitor: Leon, Solicitor replied 10 months ago

Good Afternoon

Did you have any insurance?

Do you have photos of the damage that they caused and also quotes for the repairs?

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Customer reply replied 10 months ago
I can easily take some photos. I have not got any quotes as yet, I truly beleived that they would fix the door
Solicitor: Leon, Solicitor replied 10 months ago

Good Afternoon

Once you get the quote then you can take the matter further.

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The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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