Australia Law

Have Australian law questions? Ask a lawyer now.

Ask a Lawyer,
Get an Answer ASAP!

Have had a solar system installed and the hold down screws…

Customer Question
Hi have had a...

Hi have had a solar system installed and the hold down screws that hold the system into the roof have corroded that bad that they need to be replaced before the cyclone season.the scews used were not the right ones they did not have the rubber insulation to stop them sacrificing themselves because of the two different metals

Lawyer's Assistant: What state are you in? It matters because laws vary by location.

Qld

Lawyer's Assistant: Has anything been filed or reported?

Yes the company has been contacted and have reported to bsa and heath work place safty

Submitted: 10 months ago.Category: Australia Law
Show More
Show Less
Ask Your Own Australia Law Question
Answered in 5 minutes by:
9/22/2017
Solicitor: Leon, Solicitor replied 10 months ago
Leon
Leon, Solicitor
Category: Australia Law
Satisfied Customers: 46,898
Experience: BEc Dip Ed, Dip Law (SAB) MTax (UNSW)
Verified

Hi, I am Leon, a NSW Solicitor. I will be assisting you with your question. If you choose a telephone call, you will be charged an additional fee.

Ask Your Own Australia Law Question
Solicitor: Leon, Solicitor replied 10 months ago

Good Morning

If they have failed to install it correctly then you are covered under the Australian Consumer Laws and you can request that the rectify the situation.

If they are refusing to do the work you have to get a quote and have the work done and take them to QCAT and claim your money back plus the costs.

Here is the law as it stands

https://www.accc.gov.au/consumers/consumer-rights-guarantees/consumer-guarantees

But you have a right to be compensated if you have to pay because they do not honour the warranties.

Unfortunately you have to take the matter to court.

I hope this makes sense and is of assistance. If you wish a phone call please elect for one but be aware it will be an additional fee. If there is nothing further thank you for using my services.

If I have missed anything, or you have any further questions please let me know

If there is anything else in the future please do not hesitate to ask.

Please do not forget to leave positive feedback.

Regards
Leon

Ask Your Own Australia Law Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a solicitorLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Leon Your Own Question
Leon
Leon
Leon, Solicitor
Category: Australia Law
Satisfied Customers: 46,898
46,898 Satisfied Customers
Experience: BEc Dip Ed, Dip Law (SAB) MTax (UNSW)

Leon is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Mr. Kaplun clearly had an exceptional understanding of the issue and was able to explain it concisely. I would recommend JustAnswer to anyone. Great service that lives up to its promises!

Gary B.Edmond, OK

My Expert was fast and seemed to have the answer to my taser question at the tips of her fingers. Communication was excellent. I left feeling confident in her answer.

EricRedwood City, CA

I am very pleased with JustAnswer as a place to go for divorce or criminal law knowledge and insight.

MichaelWichita, KS

PaulMJD helped me with questions I had regarding an urgent legal matter. His answers were excellent.

Three H.Houston, TX

Anne was extremely helpful. Her information put me in the right direction for action that kept me legal, possible saving me a ton of money in the future. Thank you again, Anne!!

ElaineAtlanta, GA

It worked great. I had the facts and I presented them to my ex-landlord and she folded and returned my deposit. The 50 bucks I spent with you solved my problem.

TonyApopka, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Deborah Awyzio

Deborah Awyzio

Solicitor

863 satisfied customers

Bachelor of Laws (QUT), BIT (QUT), Family Law Accredited Specialist, over 12 years experience

Sean

Sean

Experienced lawyer

855 satisfied customers

Law degree with 1st class honours from Australian National University.

James G.

James G.

Lawyer

17 satisfied customers

Australian Legal Practitioner

Darren Kruse

Darren Kruse

Solicitor

16 satisfied customers

Practising in in Personal Injury, Workcover, Civil Disputes, Family, Wills and Estates and Criminal law.

Leon

Leon

Solicitor

46,898 satisfied customers

BEc Dip Ed, Dip Law (SAB) MTax (UNSW)

Daniel

Daniel

Solicitor

5,976 satisfied customers

Bachelor of Laws (dist) Graduate Diploma in Legal Practise. Admitted NSW Supreme Court / High Court

John Melis

John Melis

Lawyer

3,352 satisfied customers

Principal Lawyer at Legal AU Pty Ltd

< Previous | Next >

Related Australia Law Questions
A few years ago i installed and commissioned a solar system
a few years ago i installed and commissioned a solar system on a customers house. just recently i was contacted by the customer stating the roof was damaged on install. (i am the electrician and i had… read more
John Melis
John Melis
Lawyer
Diploma In Law
3,352 satisfied customers
I had 9 solar panels installed about 7 years ago.About a
I had 9 solar panels installed about 7 years ago.About a year ago there was evidence of leaf debris entering under a broken tile which allowed water to enter causing damage below. I have been invoiced… read more
Leon
Leon
Solicitor
Master's Degree
46,898 satisfied customers
I am having trouble with repairs / replacement of Solar
I am having trouble with repairs / replacement of Solar power system … read more
John Melis
John Melis
Lawyer
Diploma In Law
3,352 satisfied customers
I have complaint about my solar inverter. I had purchased,
I have complaint about my solar inverter. I had purchased Hey Anthony, Here is a copy of the invoice with the repairs done on 09-04-15. It was originally installed on the 31-05-2011 with a 5 year warr… read more
John Melis
John Melis
Lawyer
Diploma In Law
3,352 satisfied customers
I was wondering what the the law with an electrician putting
I was wondering what the the law with an electrician putting one solar panel on a roof. is the Law there must be two electricians to do this. … read more
Leon
Leon
Solicitor
Master's Degree
46,898 satisfied customers
I signed up for Solar Panel installation on the 25th May,
I signed up for Solar Panel installation on the 25th May, with the agreement of having the system installed by the 25th June. The company I signed up with postponed the installation, claiming that the… read more
John Melis
John Melis
Lawyer
Diploma In Law
3,352 satisfied customers
I would like to find out please if there is anything we can
Hi Pearl, I would like to find out please if there is anything we can do about a so called Solar Expert 'taking us for a ride....this man Christopher Darker of UniSun installed a system that has never… read more
Leon
Leon
Solicitor
Master's Degree
46,898 satisfied customers
Last year I purchase A 5 kw Solar Panel system from Solar E
Last year I purchase A 5 kw Solar Panel system from Solar E Perth,WA. I had 20 Cells installed on my roof. I was told at the time of purchase, that my energy bill will continue to decline albeit gradu… read more
Leon
Leon
Solicitor
Master's Degree
46,898 satisfied customers
I would like to ask a question about property damage. I
Good morning I would like to ask a question about property damage. I recently had my main house reroofed with new colorbond roofing sheets (Sykes Roofing). After this, I then had a company come out to… read more
Leon
Leon
Solicitor
Master's Degree
46,898 satisfied customers
I have a had a new roof placed on my house the roofers came
Hello my name is Sharon I have a had a new roof placed on my house the roofers came through the roof in 3 places I have had to live and squat in my home in one room . Unable to move around so this cou… read more
Havenlawyer
Havenlawyer
2,531 satisfied customers
Solar Energy...I have had 1.6 kw system, on roof, for 2 1/2yrs..worked
Solar Energy...I have had 1.6 kw system, on roof, for 2 1/2yrs..worked perfectly, until the Inverter failed 22/5..much as though I insisted on they, the provider, QRE, ..Queensland renewable Energy, t… read more
James D. Ford
James D. Ford
Lawyer
1,600 satisfied customers
My Inverter on my Solar Panel stopped working. I reported it
My Inverter on my Solar Panel stopped working. I reported it to Nu energy. They asked for photos and rebooting, necessitating climbing on the roof. I am 85. I got someone to take the photos and reboot… read more
Leon
Leon
Solicitor
Master's Degree
46,898 satisfied customers
solar company fully installed 2 systems that failed in few
solar company fully installed 2 systems that failed in few months, company claims superior customer service and products that last test of time. they supplied 2 new invertors i didnt request. i had th… read more
James D. Ford
James D. Ford
Lawyer
1,600 satisfied customers
Hi I am preparing a small claim case and I think I have
Hi I am preparing a small claim case and I think I have my statement of claim written up properly. I have copied it below. Energy Matters (EM here on) designed, and installed our complete Solar PV sys… read more
Leon
Leon
Solicitor
Master's Degree
46,898 satisfied customers
The local contractor has ordered and part installed part of
The local contractor has ordered and part installed part of insulated verandah roof. There is a fault line down each panel. We complained and the local firm sent pictures etc, to the manufacturer and … read more
Leon
Leon
Solicitor
Master's Degree
46,898 satisfied customers
I recently spoke to a sales person for Modern Solar, I was
Hi, I recently spoke to a sales person for Modern Solar, I was looking for a solar system that was made in Germany. He asured me that all there panels and inverters were made in Germany including the … read more
Daniel
Daniel
Solicitor
Bachelor's Degree / Graduate Diploma
5,976 satisfied customers
We have a large 20 plus metre tree that is 4.5 metres away
We have a large 20 plus metre tree that is 4.5 metres away from our house. It shades about 40% of or roof. In the Redland City Council local law 6 section 27, damage is permitted to the tree if it is … read more
Leon
Leon
Solicitor
Master's Degree
46,898 satisfied customers
I have a question that involves Construction/Building/Contract
I have a question that involves Construction/Building/Contract Law. I have just found out that the builder we engaged in 2006 to complete our house, did not get the frame certified by council in Octob… read more
Leon
Leon
Solicitor
Master's Degree
46,898 satisfied customers

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

Show MoreShow Less

Ask Your Question

x