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Need to get in touch with financial ombudsman, Queensland In…

Customer Question
Need to get in...

Need to get in touch with financial ombudsman

Lawyer's Assistant: What state are you in? It matters because laws vary by location.

Queensland In Mackay

Lawyer's Assistant: Has anything been filed or reported?

No I need to file or report

Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?

I am filing against an insurance Sun-corp claim

Submitted: 11 months ago.Category: Australia Law
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Answered in 2 hours by:
9/13/2017
Solicitor: John Melis, Lawyer replied 11 months ago
John Melis
John Melis, Lawyer
Category: Australia Law
Satisfied Customers: 3,547
Experience: Principal Lawyer at Legal AU Pty Ltd
Verified

Dear customer, my name is***** solicitor, thank you for using Just Answer, I will assist with your question today. Please allow me a few moments to review your post and I will respond accordingly.

Kind regards
John Melis

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Solicitor: John Melis, Lawyer replied 11 months ago

Dear customer, you may lodge a complaint on the following link with the financial ombudsman: https://www.fos.org.au

The key element will lodging a complaint is to have the facts of the matter listed in a chronological order, which details the events in relation to the claim that is raised.

Where there is a dispute with a financial institution, there also may be other avenues to pursue. If you are able to provide further detail I can assist you on the same.

If you would like to discuss this matter further by telephone, I welcome you to request those services.

If you have any further questions, I would be pleased to answer those for you.

Kind regards
John Melis

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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