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I have a problem with a company known as FM Trader,

Customer Question
Hello i have a...

Hello i have a problem with a company known as FM Trader

Lawyer's Assistant: What state are you in? And is a local attorney or other consumer protection advocate helping with this?

Victoria

Lawyer's Assistant: Have you contacted the manufacturer?

I have contacted the organisation several times yes and been promised a refund of monies in my account but it is months now since my request and still nothing they deal in binary trading

Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?

I was foolish to go into this scheme however upon their request I arranged the required paperwork with my Banking Institution which i was assured was all that was required to have money refunded

Submitted: 8 months ago.Category: Australia Law
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Answered in 2 hours by:
9/13/2017
Solicitor: John Melis, Lawyer replied 8 months ago
John Melis
John Melis, Lawyer
Category: Australia Law
Satisfied Customers: 2,815
Experience: Principal Lawyer at Legal AU Pty Ltd
Verified

Dear customer, my name is***** solicitor, thank you for using Just Answer, I will assist with your question today. Please allow me a few moments to review your post and I will respond accordingly.

Kind regards
John Melis

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Solicitor: John Melis, Lawyer replied 8 months ago

Dear customer, in relation to your important matter, you will be able to raise a claim under the Australian Consumer Law, Competition and Consumer Act 2010, for misleading and deceptive conduct. The claim may be raised in VCAT, subject to the money limit of the claim.

If you would like to discuss this matter further by telephone, I welcome you to request those services.

If you have any further questions, I would be pleased to answer those for you.

Kind regards
John Melis

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John Melis
John Melis
John Melis, Lawyer
Category: Australia Law
Satisfied Customers: 2,815
2,815 Satisfied Customers
Experience: Principal Lawyer at Legal AU Pty Ltd

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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