Have you lodged an application?
How behind are you on the mortgage?
Here is the link that explains the grounds and what the criteria is.
You have to file and application and not just speak to them and provide them with detailed evidence of the issues. Including the letter form the bank evidence from mechanic the car is blown up and the cost to repair if it is repairable etc.
Just dont speak to them they need the evidence and they will then decide.
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