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Hi, I am Leon, a NSW Solicitor. I will be assisting you with your question. If you choose a telephone call, you will be charged an additional fee.
Is the fault their website or your internet connection.
If it is definitely their site and you cannot access the material then they have not been able ot provide you with the material and you can request the contract be terminated. You have to look at the terms and conditions you agreed to and see what it says about termination.
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