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I own a company called Mainlube Superior Maintenance
My name is***** own a company called Mainlube Superior Maintenance Lubricants Pty Ltd. In 1988 I started a company called Maintenance Lubricants Pty Ltd and gained an account with Optus, we used Optus… read more
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We joined optus at a store in Southland. We moved from
Hi We joined optus at a store in Southland. We moved from telstra to get new phones (with QR codes etc) and to save on broadband. We didn't receive the Optus contract they said they would be sent to u… read more
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I having a problem with Optus re the nbn connect and porting
I having a problem with Optus re the nbn connect and porting my number from TELSTRA I First applied in July Optus cancelled it. Without informing me. Ithem went back to yh I'm August and restarted the… read more
Leon
Leon
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I get reasonably frequent recorded messages on my landline
I get reasonably frequent recorded messages on my landline phone telling me my broadband network will be disconnected and I need to Press 1 NOW to avoid this. … read more
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Between two telcos Optus and Telstra I have rang a few
Between two telcos Optus and Telstra I have rang a few months back now Optus has Comcredit ln my back . … read more
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Leon
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Between two telcos Optus and Telstra I have rang a few
Between two telcos Optus and Telstra I have rang a few months back now Optus has Comcredit ln my back . … read more
Leon
Leon
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Master's Degree
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I have moved in with my mother as her carer. I transferred
I have moved in with my mother as her carer. I transferred my internet provider to her residence and was connected mid December and quoted the landline number to my new service provider. I did have a … read more
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I am currently looking at buying a home and am 67 years of
I am currently looking at buying a home and am 67 years of age. Upon joining up with Veda just recently my credit sscore was 805%. Telstra through a Debt Collection Agency appointed ACM Group whom have listed me on my CRA For an account I have never had with Telstra. Can you please assist me with this matter. My name is***** DOB 20/06/1951. Do you need a copy of my Veda Report? My very kind regards Irene. Mobile(###) ###-####email***@******.*** Thank you. … read more
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Leon
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I have cancelled my landlilne due to an ongoing problem
I have cancelled my landlilne due to an ongoing problem whereas I was a business 10 years ago and have been trying to tell Telstra. More recently they said I have to cancel as a business and re-connec… read more
Leon
Leon
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Master's Degree
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I use to have broadband with Optus for over eight years and
I use to have broadband with Optus for over eight years and I decided to shut the account on the 2nd of may but yesterday I called them to see if I can back pay them for the 6 days and reconnect with out a connection fee and continue my plan they said they cant due to it being cancelled i explained that it has only been five days since i cancelled them and I am no longer moving but they said they cant help me and i have to pay a set up fee again of over $200 … read more
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Master's Degree
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My 92 yr old Father changed from Optus to Telstra in Nov.
My 92 yr old Father changed from Optus to Telstra in Nov. 2009. Optus has taken $25 direct debit a month from his pension security account until now. When I rang them they said it was for Internet dia… read more
John Melis
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Not so much legal, but I am currently an Internet customer.
Not so much legal, but I am currently an Adam Internet customer. I have continuously had issues with connectivity in my area and my internet is off more than it is on. I have made several complaints t… read more
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Im a with optus pay from my account. now Telstra has/is
Im a with optus pay from my account. now Telstra has/is sending me an acount the same amount as OPTUS i HAVE TRIED TO GET THIS SETTLED THAT i ONLY HAVE ONE PHONENUMBER WITH OPTUS. iM 86 YRS OLD TOO HA… read more
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Master's Degree
52,683 satisfied customers
Problem with optus broadband. I'm in qld. I already belong
no,I already belong to dodo for 3 month and I paid cancelation money for optus and they send me forms that I don't ow them nothing now they said that I have to pay morte … read more
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Leon
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Master's Degree
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Please Help me In February 2015 a couple of representatives
Hi, Please Help me In February 2015 a couple of representatives from the Brisbane Optus Business Team came to see me to try and get me to switch from our current supplier Telstra. They gave me their b… read more
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How can my daughter stop Veda from wrongly identifying her
How can my daughter stop Veda from wrongly identifying her as having outstanding debts when the person at fault is a male living in SA, my daughter lives in Yass NSW. This has happened twice in the la… read more
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We were advised by our It consultant to sign up with Broadband
We were advised by our It consultant to sign up with Broadband Solutions to bring in the internet connection. A month later we found that we were already paying this with Telstra and when we informed … read more
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Leon
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Master's Degree
52,683 satisfied customers
Telstra wrongly billed me in 06 for services that I had physically
Telstra wrongly billed me in 06 for services that I had physically moved to a new location. Their own tech moved the broadband and paytv services to a new location. I was current with my payments, and… read more
Leon
Leon
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Master's Degree
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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