Have Australian Law Questions? Ask a Lawyer Now.
Dear customer, your matter relates to contract.The long held rule of contract is that once the signature of a party is written on the agreement and exchange has occurred, the contract will be binding even if the party has not read the terms and conditions. However, there are limited exceptions to this rule, that would ultimately need to be argued in court.I would recommend that you review the provisions of the contract that has been entered into. Telstra may have sent that by mail to you or email.If the contract is silent on this matter, then you may be able to raise a claim under the Australian Consumer Law.Kind regards *****